Head of Enterprise Service Delivery

4 days ago


Stockholm, Stockholm, Sweden Sinch Sweden AB Full time
About Us

Sinch is a leading provider of cloud-based communication solutions, empowering businesses to connect with their customers through innovative technologies. With a presence in over 40 countries, we've built a reputation for reliability, security, and ease of use.

We're committed to fostering a culture of collaboration, creativity, and innovation. Our AI-powered tools and platforms help businesses streamline their operations, improve customer engagement, and drive revenue growth.

At Sinch, our core values are 'Dream Big', 'Win Together', 'Keep it Simple', and 'Make it Happen'. These principles guide our decision-making and shape our approach to business.

About the Role

We're seeking a highly skilled IT professional to lead our global IT infrastructure efforts. As the Head of IT Service Excellence, you will oversee the development and implementation of cutting-edge technology solutions, driving operational excellence and innovation. Based in Stockholm, Sweden, you'll work closely with our senior leadership team to shape the future of our company.

The ideal candidate will have a strong background in IT service delivery, with experience leading cross-functional teams and driving strategic initiatives. You'll be responsible for developing roadmaps, managing budgets, and providing technical leadership to elevate our core IT services.

- Develop and implement strategic plans to drive IT service excellence.
- Foster collaboration across internal teams, ensuring seamless delivery of IT services.
- Manage vendor relationships with key vendors in your area.

We're looking for someone who is passionate about IT service delivery, innovation, and teamwork. If you're a motivated professional with a strong track record of success, we encourage you to apply.

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