Delivery Executive
7 days ago
As Delivery Executive, you will lead one or more of Zafin's client relationships, technology innovation with responsibility for client engagement, end-to-end delivery, and customer success.
The role reports to the Chief Customer Officer.
Responsibilities:
- As Delivery Executive, lead end-to-end corporate and institutional pricing & billing program delivery, delivering to client expectations, while managing cost, scope, schedule.
- Strengthen existing client relationships and build new relationships to drive platform adoption, enable growth and elevate the Zafin brand.
- Drive year-to-year revenue growth, identifying/developing new opportunities and teaming with sales as appropriate.
- Communicate with clients at multiple levels, including senior stakeholders.
- Partner with stakeholders within the Zafin team, including Product, Cloud, and Sales.
- Contribute to building the Zafin business in the region, by contributing industry eminence and domain expertise to sales pursuits.
- Collaborate with client & internal IT teams – Act as a bridge between business and technology teams to drive platform adoption and innovation.
- Ensure security & compliance – Align implementations with industry regulations, mitigate IT risks, and support business continuity.
- Technology innovation – Evaluate emerging technologies for business growth.
- Technical leadership - Provide technical leadership in delivering enterprise-level banking software solutions, ensuring system scalability, performance, and security.
Requirements:
- Minimum of 7–10 years in banking or financial services with a focus on corporate and institutional clients.
- Solid understanding of business concepts and issues, preferably in banking, core banking, core modernization, pricing & billing, global custody, sub-custody and cash management for corporate and institutional clients specifically.
- Hands-on experience in implementing enterprise-level banking software solutions.
- Demonstrated leadership skills with the ability to inspire and motivate teams to achieve goals.
- Excellent communication, negotiation, and problem-solving skills.
- Proven track record of delivering results in a fast-paced, dynamic environment.
- Knowledge of relevant industry regulations, compliance requirements, and quality standards.
- Domain knowledge in banking and financial institutions and/or large enterprise IT environment.
- Industry accepted certifications in program management, delivery management, and team management.
- Knowledge of cloud concepts, and software development / project lifecycle.
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