Change Management Specialist
5 days ago
Vi söker en driven Change Management Specialist som kan hjälpa oss att driva organisationens ITIL-arbetet framåt. Som Change Management Specialist kommer du att ha en nyckelroll i att säkerställa stabilitet och effektivitet i våra IT-tjänster.
Om rollen
Du kommer att ansvara för att incidenter hanteras snabbt och effektivt, planerar och koordinerar förändringar i IT-miljön och driver arbetet med att identifiera rotorsaker till återkommande problem för att skapa långsiktiga lösningar.
Om Norrköpings kommun
Norrköpings kommun strävar efter att vara en ledande aktör inom digitalisering genom att modernisera vår grundinfrastruktur, lägga mer fokus på säkerhetsarkitektur och ställa om från on-premise till en hybrid infrastruktur och molntjänster i större grad.
Om kraven
- För att trivas och lyckas i rollen har du tidigare erfarenhet av Incident Management och Change Management samt av att arbeta som Delivery Manager eller i en liknande roll.
- Du har god kunskap om ITIL och erfarenhet av att implementera och utveckla ITIL-processer.
- Du är analytisk och har erfarenhet av att arbeta med KPI:er och rapportering.
- Med dina utmärkta kommunikations- och samarbetsförmågor kan du skapa struktur och leverera resultat i en snabbrörlig miljö.
- Relevant utbildning inom IT eller motsvarande arbetslivserfarenhet är ett krav.
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