Field Service Engineer

4 weeks ago

Norrköping, Östergötland, Sweden Saur EUROPE Full time
Job Title: Field Service Engineer, Sweden

We are seeking a highly skilled Field Service Engineer to join our team in Sweden. As a Field Service Engineer, you will be responsible for ensuring that our customers can use our mobile water treatment equipment safely and efficiently.

Key Responsibilities:
  • Installation: Set up and install equipment at customer locations, ensuring it functions correctly and safely.
  • Maintenance: Perform routine maintenance and inspections to ensure equipment remains in good working condition during the rental period.
  • Repairs: Troubleshoot and repair equipment if it breaks down or experiences technical issues during the rental period.
  • Customer Support: Provide technical support and guidance to customers regarding the proper use and maintenance of the equipment.
  • Documentation: Maintain detailed records of equipment maintenance and repairs, including service reports, parts replacements, and work performed.
  • Equipment Verification: Oversee and participate in factory acceptance testing procedures to verify equipment performance and compliance.
  • Safety Compliance: Ensure equipment meets safety and regulatory standards and address any compliance issues.
  • Training: Offer training to customers or rental staff on the proper operation and maintenance of the equipment.
  • Inventory Management: Monitor the inventory of rental equipment, order spare parts when needed, and coordinate with suppliers.
  • Troubleshooting: Diagnose and resolve technical problems efficiently to minimize downtime for customers.
  • Reporting: Provide feedback to rental companies about the performance and condition of equipment, as well as suggestions for improvements or replacements.
Requirements:
  • Vocational Diploma in Engineering or equivalent electrical work experience.
  • Proven work experience as a Field Service Engineer (in the water industry) or a similar role.
  • Knowledge of safety regulations and best practices to ensure a safe work environment.
  • A good level of English and Swedish language to communicate effectively and clearly with both technical and non-technical personnel.
  • Knowledge of Google Application Suite and/or Microsoft Office software packages (Excel, Word, PowerPoint) and diagnostic tools used in equipment servicing.
  • Capability to work across cultures, borders, and different methods of executing business within an international team.
  • Physical Fitness - Ability to drive and work in various physically demanding environments (weather conditions, 24/7 duties).
  • Possess a valid Driver's License to drive in the region.
What We Offer:

We offer training and career development plans with competitive salary and benefits. NSI Mobile Water Solutions is an equal opportunities employer. We invest in diversity, ensure equity, and a sense of belonging in our inclusive culture. We have a zero-tolerance policy for harassment, bias, or discrimination towards applicants and employees.

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