IT Field Technician

2 weeks ago


Norrköping, Östergötland, Sweden Onitio Full time
About the Role

We are seeking a skilled and motivated IT Field Technician to join our team at Onitio. As a key member of our technical support team, you will be responsible for providing top-notch service to our customers, resolving technical issues, and ensuring seamless IT operations.

Key Responsibilities
  • Provide on-site technical support to customers, resolving IT-related issues and improving overall customer satisfaction.
  • Install, configure, and maintain IT equipment, software, and networks to ensure optimal performance.
  • Collaborate with internal teams to identify and resolve technical issues, and implement process improvements.
  • Develop and maintain strong relationships with customers, understanding their technical needs and providing tailored solutions.
  • Stay up-to-date with the latest IT trends, technologies, and best practices to ensure our customers receive the best possible service.
Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and internal teams.
  • Strong technical skills, with experience in IT support, network administration, and software installation.
  • Ability to work independently, with minimal supervision, and prioritize tasks effectively.
  • Fluency in Swedish and English, with excellent written and verbal communication skills.
  • B-körkort (driver's license) and a valid passport.
What We Offer

As a valued member of our team, you can expect:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development, with training and mentorship programs.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.
  • Access to the latest IT technologies and tools, with opportunities to work on exciting projects.

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