
Technical Account Manager Role
22 hours ago
We're seeking a Technical Account Manager to join our team at Amazon.
About the JobThis is an exciting opportunity to work with customers of all industries and sizes, helping them gain the best value and service from AWS. As a Technical Account Manager, you'll drive our customers' creative and transformative spirit of innovation across all technologies.
You will ensure that AWS environments remain operationally healthy whilst reducing cost and complexity. You'll develop trusting relationships with customers, understanding their business needs and technical challenges, and drive technical discussions regarding incidents, trade-offs, and risk management.
Your role will be to provide advocacy and strategic technical guidance to help plan and build solutions using best practices. You'll collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers to deliver exceptional results.
This position requires strong technical knowledge, excellent communication skills, and the ability to juggle tasks and projects in a fast-paced environment.
Key Skills and Qualifications- Experience in a similar role as a Technical Account Manager, Consultant, Solutions Architect, Platform Engineer, Systems Engineer, Cloud Architect etc.
- Strong technical knowledge of operational parameters and troubleshooting for four (2) of the following: Compute / Storage / Networking / CDN / Databases / DevOps / Big Data and Analytics / Security / Architecture / Applications Development in a distributed systems environment
- Excellent customer-facing experience with the ability to clearly articulate to small and large audiences
- Ability to juggle tasks and projects in a fast-paced environment
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