
Technical Account Manager
1 day ago
Pure Storage is revolutionizing the way people store and interact with data. As a System Engineer, Enterprise, you will play a critical role in delivering cutting-edge solutions to our customers.
The ideal candidate will have a strong background in pre-sales engineering, with a proven track record of driving sales and technical success with enterprise customers. They will possess excellent communication and interpersonal skills, as well as a deep understanding of customer business drivers and decision-making processes.
Main Responsibilities:
- Develop an exhaustive understanding of customer business drivers and decision-making processes.
- Passionately present the benefits of Pure Storage solutions to customers.
- Refine sales strategies and tactics, taking command of technical responsibilities.
- Delight customers and teammates with your technical leadership and domain expertise on storage products, distributed storage architectures, file systems, and competitive storage offerings.
- Take charge of evaluations and benchmarks, system configurations, and installations.
- Build and deliver technical product and architecture presentations to customers and secure the technical win with clients and prospective accounts.
- Capture requirements and translate customer business needs into innovative solutions to accelerate their growth and capacity.
- Author responses to RFI & RFPs.
- Identify and pursue new opportunities for interoperability, functional, and performance testing/validation.
- Promote mutual roadmap and planning exchanges.
- Liaise with product and technical marketing to produce materials (i.e., whitepaper, web presentations) supporting overall alliance plans and objectives.
- Stay current with the competition and ensure materials accurately reflect the latest differentiated solution positioning.
- Maintain awareness of market trends and the competitive landscape to promote thought leadership within the organization.
Requirements:
- Fluent English language skills.
- Pre-sales experience is required.
- A minimum of 5+ years' experience supporting the sales of enterprise storage, networking, or systems solutions to large enterprise accounts and data centers.
- A deep understanding of multi-tiered client/server and web-based computing solutions architecture, design, and implementation.
- Prior experience targeting new prospects and converting them into clients.
- Contribution to significant portions and/or leading responses to RFPs, RFQs, and RFIs.
- Strong knowledge of current and emerging storage architectures (FC, iSCSI, NAS, OSD, SAN).
- UNIX OS, NFS file systems, and UNIX distributed network environment.
- Installation/configuration of distributed computing, multiprocessing, virtual memory subsystem, storage subsystems architecture, shared memory architectures, cache architectures, windowing systems.
- Excellent interpersonal skills.
- A BS in CS, EE, or other technical degree and/or equivalent experience.
- Familiarity with modern web architecture (LAMP stack, scale-out vs scale-up architectures, NoSQL alternatives) a plus.
- Application knowledge is highly desirable.
Pure Storage is committed to creating an inclusive and diverse workplace culture. We believe that every employee deserves respect and equal opportunities to grow and succeed.
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