
Intelligent Systems Specialist
3 days ago
EasyPark's mission is to make life in cities easier by utilizing technology to simplify parking. As an AI and Automation Specialist, you'll join our Customer Care team to develop innovative solutions that enhance customer satisfaction.
Your primary focus will be on improving and optimizing our help center/knowledge base, agent assist, quality assurance, and contact logging. You'll work closely with our AI chatbot product team and web team to drive a cohesive customer experience across all channels.
- Main Objectives:
Ensure that all AI and automation solutions comply with relevant data and privacy regulations.
Implement measurement to safeguard customer information and data integrity.
About Our Values
We're a company that values transparency, accountability, and innovation. We believe in fostering an environment that promotes trust, respect, and open communication, empowering our employees to grow professionally and personally.
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