IT Transformation Specialist

5 days ago


Stockholm, Stockholm, Sweden JACOBS DOUWE EGBERTS Full time
Job Description

We are seeking a skilled and innovative IT Application Specialist to join our team in Stockholm or Gävle.

This role involves coordinating IT vendors, spearheading intelligent automation initiatives, and providing strategic guidance on Microsoft O365 solutions. As an IT Application Specialist, you will be responsible for revolutionizing the way we leverage technology to drive business excellence.

Main Responsibilities:

  • Coordinate IT vendors for end-user support, procurement of IT materials and services.
  • Spearhead intelligent automation initiatives, leveraging cutting-edge technologies to streamline processes and drive efficiency.
  • Act as a subject matter expert in Microsoft O365, providing strategic guidance and support in utilizing Power Platforms and Power BI to unlock actionable insights.
  • Embrace an autonomous working style, taking ownership of projects and change initiatives from inception to execution.
  • Cultivate a customer-centric mindset, delivering exceptional support and fostering strong relationships with stakeholders.
  • Assist users with technical issues, guiding them to service desk or other appropriate resources when necessary for timely issue resolution.
  • Maintain local application register and other technical documentation.
  • Hardware and software resource management, understanding departmental and organizational needs to ensure effective allocation of resources.
  • Ensure that inventory is maintained for selected hardware and that equipment is properly assigned.
  • Collaborate with the global information systems team to ensure that all IT activities comply with internal policies, industry standards, and legal regulations.
  • Travel once a month to Gävle / Stockholm and / or other offices in Scandinavia.


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