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Computer Hardware Technician
24 hours ago
At BRILLIANT COMPUTERS CITADEL AND INFORMATION TECHNOLOGY, we are seeking a highly skilled Desktop and Network Support Dispatch to join our team. In this role, you will be responsible for providing technical assistance to our clients by installing, troubleshooting, and fixing desktops, printers, laptops, and other computer peripherals.
The ideal candidate will possess a strong understanding of enterprise LAN and WAN setups and concepts, with the ability to perform smart hand activities under instruction-based activities at sites and from the Remote Team. You will also be required to lift/move computer equipment weighing up to 50 lbs and have expertise in desk-side support and PC break/fix, including basic administration of Windows O/S and MAC OS.
- Responsibilities:
- - Install, troubleshoot, and repair desktops, printers, laptops, and other computer peripherals.
- - Provide technical assistance to clients via phone, email, or remote access.
- - Collaborate with the team to resolve complex technical issues.
We offer a competitive salary and benefits package to the successful candidate. If you are a motivated and detail-oriented individual with a passion for delivering high-quality service, we encourage you to apply for this exciting opportunity.
Requirements:
- Basic knowledge of enterprise LAN and WAN setups and concepts.
- Ability to lift/move computer equipment weighing up to 50 lbs.
- Expertise in desk-side support and PC break/fix, including basic administration of Windows O/S and MAC OS.
- Usage knowledge of TCP/IP networking, DNS, DHCP, VPN, and RDP.
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