IT Infrastructure Maintenance Professional

4 hours ago


Stockholm, Stockholm, Sweden Broadridge Full time
About Broadridge

Broadridge is a leading provider of technology-enabled business solutions and services to financial institutions and corporations. We help our clients achieve their goals by providing innovative and reliable solutions.

Job Description

We are seeking a talented Data Center Engineer to join our team. As a key member of our IT department, you will be responsible for maintaining, monitoring, and troubleshooting all equipment within our data center environments.

Responsibilities:
  • Maintenance and Support:
    • Install, configure, and maintain servers, storage devices, and networking equipment.
    • Perform routine maintenance tasks such as cleaning, checking cables, and ensuring proper airflow and cooling.
  • Monitoring and Diagnostics:
    • Monitor system performance, capacity, and availability using various tools and dashboards.
    • Diagnose and resolve hardware and software issues, including server failures, network outages, or storage problems.
  • Troubleshooting and Resolution:
    • Respond to alerts from monitoring systems in real-time to prevent or minimize downtime.
    • Conduct root cause analysis for recurring issues to implement permanent fixes.
  • Documentation and Compliance:
    • Maintain accurate documentation of infrastructure configurations, maintenance activities, and incident responses.
    • Update operational procedures and system diagrams to reflect current states.
  • Collaboration and Training:
    • Work closely with other IT teams, including network engineers, system administrators, and software developers.
    • Coordinate with external vendors for equipment repairs or upgrades.
    • Participate in training sessions and might occasionally train new staff or interns.
Requirements:
  • Education:
    • Associate's or Bachelor's degree in IT, Computer Science, or related field preferred.
    • Certifications like CompTIA Server+, Data Center Technician (DCT), or equivalent are advantageous.
    • Ability to communicate fluently in English and Swedish.
  • Technical Skills:
    • Proficiency with server, storage and network hardware, including rack and stack experience.
    • Understanding of networking principles and hardware (routers, switches, load balancers).
    • Familiarity with data center infrastructure management (DCIM) systems.
    • Basic knowledge of operating systems (Linux, Windows Server).
  • Soft Skills:
    • Strong problem-solving and analytical skills.
    • Excellent communication skills for documenting processes and liaising between teams.
    • Ability to work independently or in a team environment under pressure.
  • Physical Demands:
    • Ability to lift heavy equipment (up to 23 kg).
    • Comfortable working in environments that might be noisy or require climbing ladders.
  • Other:
    • Must pass security clearance checks due to the sensitive nature of data handled.
    • Must be adaptable to rotating shifts if necessary.
    • Travel to other European data centers may be required.


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