Hardware and Software Technician
12 hours ago
We are seeking a skilled Hardware and Software Technician to join our Site IT team. The ideal candidate will have a strong background in hardware and software troubleshooting, as well as excellent communication skills.
Key Responsibilities:- Provide technical support to employees on both hardware and software issues.
- Prepare, configure, and deploy workstations, laptops, and other user devices.
- Manage technical onboarding and offboarding of users.
- Maintain documentation of systems and processes.
- Provide first- and second-level technical support to employees.
- Procure and manage hardware, software, licenses, and inventory.
- Minimum 2 years of hands-on experience in onsite Desktop IT support.
- Strong knowledge of PC hardware, including troubleshooting and maintenance.
- Strong knowledge of Windows and MacOS.
- Familiarity with Microsoft Office 365 Suite and Google Workspace.
- Knowledge of Active Directory administration.
- Strong problem-solving and troubleshooting skills.
- Ability to prioritize, coordinate, and organize tasks effectively.
- The ability to learn and support new applications.
- Excellent communication and interpersonal skills in both Swedish and English.
- Documentation skills, with the ability to create guides and articles.
- Enjoy teamwork and collaboration with colleagues, vendors, and partners.
- Self-motivated with a genuine interest in IT and strong interpersonal skills.
We are always looking for talented individuals to join our team at emagine. If you are passionate about IT and want to be part of a dynamic and innovative company, please apply today
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