Technical Operations Specialist

3 days ago


Stockholm, Stockholm, Sweden Airahome Full time
Job Description

We are looking for a skilled Technical Operations Specialist to join our IoT Management workstream. As a key member of our team, you will be responsible for developing systems that empower colleagues to provide exceptional customer support and maintenance.

You will create tools for managing, monitoring, and troubleshooting our clean energy-tech fleet remotely, enabling us to address product-related issues reactively and proactively, improving quality and customer satisfaction.

Responsibilities:
  • Develop scalable software services that enable deep-dive troubleshooting with visualization of real-time telemetry data
  • Ensure secure provisioning of identities in our clean energy-tech IoT fleet
  • Keep track of all devices deployed in customer installations
  • Create tools for remote distribution of firmware and software
  • Surface problematic installations through automated alarms
  • Making tools for remotely viewing and modifying device configuration
  • Provide an overview of the health of our clean energy-tech fleet
  • Implement predictive maintenance
About Aira

Aira is a fast-growing scale-up with a supportive and inclusive culture and career advancement opportunities. We collaborate with diverse teams across international markets and launch products globally.

What You'll Get Out of the Role
  • Gain hands-on experience in a dynamic, solution-oriented culture, tackling challenges and driving meaningful solutions that make a positive impact on the world
  • Influence the company's success, with a visible impact on product development and market growth
  • Thrive in an entrepreneurial-minded environment, developing and growing personally and professionally


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