Technical Specialist Nordic Service Operations Manager

4 days ago


Stockholm, Stockholm, Sweden Telenor Sverige AB Full time

Telenor Sverige AB seeks experienced IT professionals to join our team as Technical Specialists for Nordic Service Operations.

About the Role

We are looking for highly skilled individuals with a strong background in network management, who can operate firewalls, switches, and WLAN Access Points. The ideal candidate will have a deep understanding of various customer network environments and be able to configure, troubleshoot, and optimize services to ensure optimal performance and security.

The role involves managing and maintaining network infrastructure, monitoring network performance, and implementing necessary upgrades and enhancements. Strong collaboration and communication skills are essential, especially in high-pressure customer-facing situations.

Key Responsibilities
  • Manage and maintain network infrastructure, including firewalls, switches, and WLAN APs.
  • Configure, troubleshoot, and optimize services to ensure optimal performance and security.
  • Monitor network performance and implement necessary upgrades and enhancements.
  • Collaborate with cross-functional teams to design and implement network solutions tailored to customer needs.
  • Analyze and resolve complex network issues, providing timely support to clients.
  • Document network configurations, changes, and maintenance activities.
Requirements
  • Proven experience and analytical thinking in network operations, specifically with firewalls, switches, VPN-services and WLAN APs.
  • Strong knowledge of Aruba, Fortinet or Cisco products and solutions.
  • Ability to understand and navigate diverse customer network environments.
  • Excellent troubleshooting skills and a proactive approach to problem-solving.
  • Ability to communicate fluently in English and Swedish, both verbal and written.


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