ServiceNow Expert Consultant

22 hours ago


Stockholm, Stockholm, Sweden Cognizant Full time
Job Description
  • Translate business requirements into technical specifications
  • Create deliverables in different phases of the project life-cycle
  • Analyze business processes and perform gap analysis, impact analysis, and feasibility studies

You will liaise with onsite/offsite development teams to monitor project progress, resolve problems, and publish progress reports. Additionally, you will gather business requirements by interfacing with internal and external stakeholders and conduct analysis for application development.

A detailed knowledge of Service Desk processes and ITIL standards is essential. Experience with ServiceNow implementation and knowledge in ServiceNow Orchestration are required. Good communication, presentation, and client handling skills are also necessary.



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