
Senior Service Desk Manager
3 days ago
At Orange Cyberdefense, we are committed to building a safer digital society. As the Head of Global Service Desk, you will play a crucial role in managing our service desks across different delivery hubs, ensuring a high degree of standardization and automation.
Key Responsibilities:
- Strategic planning and implementation of service desk operations.
- Capacity management and resource allocation.
- Quality of service follow-up and improvement.
- Regular operational follow-up on key KPIs.
Requirements:
- Strong understanding of customer service organization.
- People management skills to lead a larger team.
- International mindset and culture understanding.
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Global Service Desk Leader
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Malmo, Skåne, Sweden Orange SA Full timeAbout the RoleOrange Cyberdefense is a leading cyber security services and solutions provider, with 25 years' experience in global information security. We protect individual and corporate freedom across geographies by designing, implementing, and supporting innovative security solutions.Our focus on Managed Security Services provides security and continuity...
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Technical Service Desk Lead
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Malmo, Skåne, Sweden TN Sweden Full timeTN Sweden is seeking an experienced leader to join our team as the Head of Global Service Desk. In this role, you will be responsible for managing our service desk operations, ensuring high-quality support services to our customers, and driving business growth through process improvements and innovations.Key responsibilities include:Developing and executing...
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Global Service Delivery Manager
3 days ago
Malmo, Skåne, Sweden TN Sweden Full timeAt Orange Cyberdefense, we are committed to building a safer digital society. As the Head of Global Service Desk, you will play a crucial role in managing our service desks across different delivery hubs, ensuring a high degree of standardization and automation.The ideal candidate will have a strong understanding of customer service organization and people...
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Director of Customer Service Excellence
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Malmo, Skåne, Sweden TN Sweden Full timeAs the Head of Global Service Desk, you will be responsible for managing all service desks L0/L1 within Orange Cyberdefense, ensuring a high degree of standardization and automation across our different delivery hubs.Key Responsibilities:Strategic planning and implementation of service desk operations.Capacity management and resource allocation.Quality of...
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Head of Global Support Services
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Malmo, Skåne, Sweden TN Sweden Full timeAs the Head of Global Service Desk, you will be responsible for managing all service desks L0/L1 within Orange Cyberdefense, ensuring a high degree of standardization and automation across our different delivery hubs.Our ideal candidate will have a deep understanding of customer service and people management, with experience in leading large teams and...
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Senior Account Manager
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Enterprise Service Management Leader
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Senior Danish Customer Service Specialist
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Service Delivery Manager
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IT Service Desk Professional
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Service Desk Director
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Malmo, Skåne, Sweden Orange SA Full timeWhat You Can Expect from UsAt Orange Cyberdefense, we provide a positive work environment, transparency, and opportunities for growth. Our benefits include:A range of events and activities.Flexible working arrangements.A reputable brand with over 25 years of experience.An internationally growing company with local teams to assist customers.We're an equal...
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Resurs IT Service Manager
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Financial Services Director
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Senior Manager of Technology
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Malmo, Skåne, Sweden TN Sweden Full timeJob DescriptionWe are seeking a highly experienced Senior Manager to lead our global digital infrastructure team at Avient Corporation.The ideal candidate will have a strong background in digital systems design, implementation, and maintenance, with excellent communication, presentation, and interpersonal skills.This role requires a Bachelor’s degree in...