Customer Service Representative

2 days ago


Åre kommun, Sweden Stellar Equipment Full time

We're revolutionizing the outdoor industry by selling high-quality gear directly to our community.

As a Customer Service Representative at Stellar Equipment, you'll be the expert voice that guides customers every step of the way, ensuring a seamless experience from first click to final purchase.

Key Responsibilities
  • Engage with customers via email, live chat, and phone in a friendly and efficient manner.
  • Immerse yourself in our products to provide expert advice and support.
  • Manage warranty issues with speed and care.
  • Elevate the customer experience by anticipating needs and injecting fresh ideas.
Requirements
  • At least 2 years of experience delivering exceptional customer service.
  • Tech enthusiasm with knowledge of digital tools that amplify connection.
  • Excellent communication skills in Swedish and English.
  • Possession of outdoor gear knowledge and passion for mountain sports.
  • Problem-solving skills with a can-do attitude.


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