Customer Experience Director

Our company, Customer First AB, is a leading provider of contact center software. We aim to create a platform that uses AI to enhance customer interactions.We are currently looking for a Frontend Backend Specialist to join our team. As a key member, you will be responsible for designing and developing full-stack applications using Vue, Pinia, Node.js, and...

Nordic Service Director RoleThis position plays a vital role in delivering a premium service experience to Miele customers across the Nordic cluster. As a seasoned Customer Service professional, you will manage and drive a profitable service business across the Nordic markets, contributing to the regional service business while supporting the regional...

Job Title: Customer Solution OwnerDescription:We are seeking an experienced professional to join our team as a Customer Solution Owner. As a member of our IoT department, you will play a vital role in delivering customized IoT solutions to external customers, ensuring that the solutions meet customer expectations and fulfill their technical and financial...

Account Director RoleWe are seeking an experienced Account Director to lead our sales efforts in the Nordic region. As an Account Director, you will be responsible for developing and executing sales strategies to drive growth, building strong relationships with customers, and collaborating with internal teams to deliver exceptional customer experiences.Key...

Service Leadership OpportunityThis is a unique opportunity to join our organization as a Service Leadership Professional, responsible for driving premium service experiences across the Nordic cluster. As a seasoned Customer Service professional, you will manage and drive a profitable service business across the Nordic markets, contributing to the regional...

We are seeking a Service Delivery Director to lead our team in Stockholm and drive business growth.About the roleAs a Service Delivery Director, your key responsibilities will be:Overseeing daily operations and managing resources effectively.Motivating the team and fostering a positive work environment.Ensuring high performance and meeting organizational...

Role SummaryWe are seeking an experienced Agile Team Lead to join our Tribe Support team at TN Sweden. As an Agile Team Lead, you will have the opportunity to manage a team of developers, tech leads, QA engineers, and testers, working on enhancing our APIs for our Customer Care and support systems.You will collaborate with cross-functional product...

In this challenging and rewarding role as Leader of Customer Experience, you will be responsible for leading a team of customer advisors and overseeing daily operations to drive high performance. As a supervisor of customer advisors, you will mentor team members, identify process improvements, and ensure adherence to company policies.About the CompanyFortum...

AutoProff Deutschland GmbH is a leader in B2B used-car dealing solutions, committed to delivering exceptional customer experiences through our online platforms.We are seeking a talented Service Operations Lead to join our team in Sweden, responsible for leading and optimizing our service operations.The ideal candidate will have a strong background in...

Job DetailsJob Title: Sales SupervisorLocation: Mall of ScandinaviaReports to: Store ManagerJob Type: Full-timeAbout the Role:This is an exciting opportunity to join a dynamic team and take your sales career to the next level.Responsibilities:Supervise and motivate a team of sales associates to achieve sales targets.Develop and implement strategies to...

Company Overview:CUSTOMER FIRST AB is a leading company in contact center software, utilizing AI to revolutionize customer interactions. Founded in 2015, we have developed a hypermodern platform and are now in an exciting growth phase.About the Job:The team at CUSTOMER FIRST AB focuses on new technologies to optimize processes, enhance customer engagement,...

We are seeking an experienced Customer Experience Engineer to join our team at Customer First AB. As a key member, you will be responsible for designing and developing full-stack applications using Vue, Pinia, Node.js, and TypeScript.Key responsibilities include:Designing and developing full-stack applications with Vue, Pinia, Node.js, and...

Our team at Customer First AB is focused on leveraging AI to enhance customer interactions. We are seeking a skilled developer to join our team as a Software Architect.As a key member, you will be responsible for designing and developing full-stack applications using Vue, Pinia, Node.js, and TypeScript. Key responsibilities include:Designing and developing...

Grale seeks a seasoned Sales Director to spearhead revenue growth initiatives. The ideal candidate will possess 7+ years of hands-on sales experience, including managing the full sales cycle, and have a proven track record of meeting or exceeding sales targets.Key ResponsibilitiesDrive daily sales operations, ensuring targets are met through direct action...

Job Title: Director of Mastery DevelopmentReports to: Managing DirectorLocation: TN Sweden HeadquartersAbout the Company:TN Sweden is a leading manufacturer of high-quality mattresses, committed to delivering exceptional products that embody the essence of craftsmanship and mastery. Our dedication to excellence inspires us to push the boundaries of quality,...

Job Description:TN Sweden is seeking a skilled Project Director to lead the implementation of a new Staff Resource System at our Ground Handling.This position requires an individual with experience in IT management and digital transformation, as well as strong leadership and management capabilities.The successful candidate will oversee project structure and...

Transforming Telia's E-commerce LandscapeTelia B2B is seeking a talented Digital Experience Manager to spearhead our e-commerce transformation journey. The ideal candidate will champion user-centric design principles, working closely with cross-functional teams to develop a clear product vision.Key Responsibilities:Defining Product Roadmaps: Collaborate with...

We are seeking a System Infrastructure Director to lead our IT infrastructure team at TN Sweden. As a senior leader, you will be responsible for ensuring the smooth functioning and reliability of our IT systems.Key responsibilities include:Developing and implementing strategic plans to improve IT infrastructure and services.Leading a team of system engineers...

Are you looking for a challenging role that allows you to make a real impact on people's daily lives? As a Login Experience Expert at PostNord AB, you will play a crucial part in enhancing the overall user experience for PostNord's customers and partners.Your responsibilities will include improving the login experience to ensure seamless access for all...

Premium Service Experience LeaderThis is a key leadership role within our organization, responsible for driving premium service experiences across the Nordic cluster. As a seasoned Customer Service professional, you will manage and drive a profitable service business across the Nordic markets, contributing to the regional service business while supporting...