Senior Client Solutions Specialist

2 days ago


Solna Municipality, Sweden Dun & Bradstreet Full time
Job Description

The Strategic Sales function is responsible for selling our products and services to existing clients and developing or expanding business within strategic and global accounts that are of significant strategic importance to the Company and will have a major impact on the Company's long-term success.

This role will be responsible for maintaining and growing the revenue stream through renewal management, win-back, cross-sell, up-sell of new opportunities. You will identify new contacts and deepen relationships with current contacts, as well as generate new business within targeted prospects within specified industry verticals.

  • Essential Key Responsibilities:
  • Fulfill the role of trusted advisor on Dun & Bradstreet solutions through the development of strong, positive relationships with clients, through strategic conversations to understand organizational business objectives and goals.
  • Build senior level executive relationship with clients to achieve revenue growth.
  • Maintain and grow revenue stream through successful renewal of existing business.
  • New account development and/or expanding existing accounts through cross-sell and up-sell of new opportunities within an established portfolio of clients working closely with Solutions Sales.
  • Carry out regular account management activity to protect existing accounts. Proactively identify accounts at risk of churn and implement retention strategies.
  • End-to-end accountability for driving the negotiation, contracting, and approval processes.
  • Navigate complex deal management and negotiation including alignment of multiple decision makers, products or funding sources.
  • Perform account planning for assigned accounts, coordinating with internal sales resources to ensure strategic alignment.
  • Develop and maintain an active pipeline of forecasted sales to meet annual quota objectives.
  • Ensure compliance with all business initiatives.
  • Maintain consistent and accurate data in relevant CRM software (e.g., SFDC) and other sales tools to support territory, account planning and forecasting.
  • Collaborate with Client Success and increase retention rates through business reviews and win-back campaigns.
  • Serve as a thought leader in the industry, staying up-to-date with market trends, competitors, and emerging technologies.
  • Attend industry events, conferences, and trade shows to network and promote D&B's offerings.


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