Reservation & Ticketing Agent AVIAREPS. Ethiopian Airlines, Kista
4 days ago
ABOUT ETHIOPIAN AIRLINES
Founded in 1945, Ethiopian Airlines is Africa's leading aviation group and a proud Star Alliance
member. Operating from its Addis Ababa hub, it connects passengers to over 50 international and 32 domestic destinations with a modern fleet of 30 aircraft.
YOUR RESPONSIBILITIES
· Handle reservations and ticketing requests using Sabre (required) and Amadeus (preferred)
· Manage group bookings efficiently
· Assist travel agencies and customers with bookings, rebookings, and fare calculations
· Provide excellent customer service for a seamless travel experience
· Process refunds, reissues, and other ticketing tasks following airline policies
· Liaise with Ethiopian Airlines' departments to ensure smooth operations
YOUR PROFILE
· Experience in airline reservations and ticketing, especially with Sabre
· Group handling experience
·
Fluent in Swedish and English (spoken and written)
· Strong customer service skills with attention to detail
· Ability to work independently and as part of a team
· Passion for aviation and travel
WHAT WE OFFER
· Work for Africa's leading airline in a global aviation environment
· Dynamic, international workplace in Stockholm
· Role within the well-established AVIAREPS company
· Professional development opportunities
· Competitive salary and benefits
Are you interested in this job position? Get in touch with HR Coordinator, Mariska Commandeur and find out more details about this opening
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