Service Owner Production Support
2 days ago
Saab is a global defence and security company operating in the field of air, land and naval defence and civil security. Now the company is in an expansion phase that will challenge all parts of the company. We are approximately 25,500 employees globally and have operations on all continents.
Saab is a company where we see diversity as an asset and offer multiple opportunities for advancing in your career. By joining Saab IT, you will work in an innovative environment with many skilled colleagues, contributing towards keeping people and society safe.
Your role
Your role will be one of several Service Owners within Service Area IT Operations and you will report to the Head of Service Area. You will have an overarching responsibility for managing Production support services throughout the entire lifecycle, to ensure a relevant, secure and reliable delivery of the service to the end users.
As Service Owner, you will lead several cross-functional teams and work in close cooperation with Service Managers, Line Managers and business representatives to ensure the delivery and continuous development of the services within the Service Area. You are also responsible for managing and making changes within the budget and maintenance plan authorized by the Head of Service Area.
You are expected to be a role model in this transformation and to be an active driver in the continuous improvement toward a more cross-functional and DevSecOps-like way of working.
Your main responsibilities will be:
* Responsible for prioritization of backlog as well as inflow to the backlog (in dialogue with stakeholders)
* Responsible for developing and maintaining the service roadmap & service maintenance plan
* Accountable for Lifecycle management for the services
* Responsible for the design, build, deliver, operation and support for the service throughout the lifecycle
* Drive development and continuous improvement for the service
* Ensure process effectiveness through cost and quality within the service
* Ensure implementation of IT strategies and initiatives within the service
* Responsible for DevOps teams / cross-functional teams; oversee and guide all activities related to development and operations
* Identify staffing needs to DevOps team / resources and work with line managers to allocate team
You will be located in one of our locations in Linköping or Solna.
Your profile
For the role of Service Owner, we believe that you have some of the following skills or experiences:
* Strong leadership skills
* Good understanding of business and financial management
* Deep knowledge about IT Service Management
* Deep knowledge in Project Management
* Experience of DevSecOps working methods
* Business acumen and experience in strategic, tactical & operational planning
* Proficient in both Swedish and English
* Good communicative skills
* Master/Bachelor of Science degree or equivalent work experience within relevant area (Computer Science or related field)
To succeed in the role, you must be proactive and future oriented and have a great interest in technology. Furthermore, we believe you have a customer oriented and business-like focus, with a good analytical and problem solving mind set. You are probably used to work independently but you are also an excellent team player. To thrive with us, you need to be service minded and like to work in an environment where conditions can change at short notice based on users' needs. Your most important quality is that you have the will, interest and commitment to learn.
This position requires that you pass a security vetting based on the current regulations around/of security protection. For positions, requiring security clearance additional obligations on citizenship may apply. This position requires a security clarence.
Please observe that you can send us your application in either Swedish or English, preferably in Swedish.
What you will be part of
Behind our innovations stand the people who make them possible. Brave pioneers and curious minds. Everyday heroes and inventive troubleshooters. Those who share deep knowledge and those who explore sky-high. And everyone in between.
Joining us means making an impact together, contributing in our own unique ways. From crafting complex code and building impressive defence and security solutions to simply sharing a coffee with a colleague, every action counts. We encourage you to take on challenges, to create smart inventions and grow in our friendly and tech-savvy workspace. We have a solid mission to keep people and society safe.
Saab is a leading defence and security company with an enduring mission, to help nations keep their people and society safe. Empowered by its 25,500 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world.
Saab designs, manufactures and maintains advanced systems in aeronautics, weapons, command and control, sensors and underwater systems. Saab is headquartered in Sweden. It has major operations all over the world and is part of the domestic defence capability of several nations. Read more about us here
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