1st Line Support Agent
20 hours ago
We are now looking for a 1st line support agent to our growing customer support team in Linköping.
About you
● You have excellent problem-solving skills and the ability to think "outside the box".
● You possess great computing skills and are interested in all things technical.
● You provide a high level of customer service and have a full understanding of its importance.
● You are a curious and fast learner.
● You communicate clearly in English and Spanish, both verbally and in writing.
This is considered an entry-level position and although we don't believe that you need specific qualifications to succeed in this role, it is very important that you are interested in tech, and have a basic understanding of computing, cloud-based services, and mobile technology.
About the position
As a 1st line support agent, no two days will look the same.
Your daily focus will be to help our customers through phone, web chat and email.
You will help our customers solving their problems and making sure they have the correct settings on their account.
Over time, you will become an expert in the system and point of contact for anyone internally, you'll be providing operational and technical support to teams across all of our departments.
The working hours will be normal office hours, Monday to Friday.
Your daily tasks will include
● Help our customers through phone, web chat and email, to make sure our customers can use our system the way they want it to work.
● Supporting our sales teams in sales demos and general technical support.
● Quality assurance and the development of internal training material.
It will be considered an advantage if
● You speak additional languages, especially Swedish, Finnish, or French.
● You have experience in technical support, ideally in an international environment.
● You have a basic understanding of software, APIs and mobile applications.
This is a great opportunity to work as part of an ambitious team whose goals are centred around growth and scalability with a strong focus on the customer experience. Your efforts will have a direct influence on how we develop and you will help to shape TaxiCaller for the future. We're a young company and the possibilities and career opportunities will only grow along with our success.
For this position you need to already have a Swedish work permit.
You can learn more about working with us here: https://www.taxicaller.com/en/careers and here www.linkedin.com/company/taxicaller.
Recruitment will continue until we feel we've found the right fit, so we recommend applying as soon as possible and we look forward to hearing from you
-
1st Line Support Agent
2 weeks ago
Linköping, Östergötland, Sweden Avenda Solutions AB Full timeThe company has developed a groundbreaking cloud service for transportation companies. They have customers all over the world.They are experiencing strong demand of their product and because of that they need to strengthen their 1st line support team with a Spanish and English speaking support agent.This position is in Linköping and you need to work from...
-
Technical Support Specialist
12 hours ago
Linköping, Östergötland, Sweden Taxicaller Nordic AB Full timeJob Title: Technical Support AgentIntroduction:Taxicaller Nordic AB is a leading provider of cloud services to the global taxi and bus industries. We're looking for a skilled 1st line support agent to join our growing customer support team in Linköping. In this exciting role, you'll have the opportunity to make a real difference in the lives of our...
-
Frontline Resolution Expert
8 hours ago
Linköping, Östergötland, Sweden Taxicaller Nordic AB Full timeJob Summary:Taxicaller Nordic AB is a rapidly growing technology company transforming the taxi and bus industries. We're seeking an experienced 1st line support agent to join our customer support team in Linköping. This is an exciting opportunity to join a forward-thinking team and contribute to our mission of delivering exceptional customer...
-
Customer Service Representative
16 hours ago
Linköping, Östergötland, Sweden Taxicaller Nordic AB Full timeCompany Overview:Taxicaller Nordic AB is a pioneering transportation technology company committed to revolutionizing the industry through innovative cloud services. Our mission is to provide top-notch solutions for taxi and bus companies globally, focusing on growth, scalability, and exceptional customer experiences.About Us:We are a young and ambitious team...
-
Linköping, Östergötland, Sweden TN Sweden Full timeJob DescriptionWe are seeking a highly experienced Customer Support Manager to lead our Customer Support operation for the Business Unit Underwater Systems.You will be responsible for leading a team of Project Managers and Engineers supporting the customer operation for a group of products (Autonomous and Remotely Operated Underwater Vehicles) within the...
-
Linköping, Östergötland, Sweden TN Sweden Full timeKey ResponsibilitiesThe successful candidate will be responsible for:Leading and participating in the development of our Customer Support operationDeveloping and implementing strategies to improve customer satisfaction and retentionCollaborating with cross-functional teams to identify and address customer needsMonitoring and analyzing customer feedback to...
-
Intresseanmälan IT och teknik
1 week ago
Linköping, Östergötland, Sweden Poolia AB Full timeÄr du på jakt efter en ny tjänst eller ett nytt uppdrag inom IT & teknik?Om tjänstenVi söker ständigt nya talanger som vill se sig om efter nya utmaningar i arbetslivet. Är du intresserad av att arbeta hos oss som uthyrd konsult inom IT & teknik får du gärna bifoga ditt CV och personliga brev här. Konsultuppdragen varierar och styrs av våra...
-
Security Officer till Saab
1 week ago
Linköping, Östergötland, Sweden Skill Rekrytering & Bemanning AB Full timeOm företagetSaab är ett ledande försvars- och säkerhetsföretag med uppdrag att hjälpa nationer att skydda sin befolkning och bidrar till trygghet för människor och samhällen. Med 25 500 talangfulla medarbetare utvecklar Saab teknik och lösningar för en säkrare och mer hållbar värld.Saab utvecklar, tillverkar och underhåller avancerade system...
-
Head of Financial Planning
3 days ago
Linköping, Östergötland, Sweden TN Sweden Full timeKey ResponsibilitiesManagement: Member of the management team, supporting CEO and functional managers to develop precise business plans, priorities, and forecasts in line with +/- 5% forecast accuracy targets.Finance & Reporting: Accountable for accurate and timely monthly/quarterly financial reporting to ensure compliance with internal and external...
-
IT Infrastructure Manager
5 days ago
Linköping, Östergötland, Sweden TN Sweden Full timeRole OverviewWe are seeking an experienced Telecommunications Professional to join our team. As a Telecommunications Professional, you will be responsible for designing, implementing, and maintaining our data, voice, and video networks.Your Key Responsibilities Will Include:Designing and implementing LANs, WANs, and voice systemsPerforming routine...
-
Telecommunications Professional
5 days ago
Linköping, Östergötland, Sweden TN Sweden Full timeAbout the RoleWe are looking for a highly motivated and experienced Data Communications Engineer to join our team. As a Data Communications Engineer, you will be responsible for designing, implementing, and maintaining our data, voice, and video networks.Your Key Responsibilities Will Include:Designing and implementing LANs, WANs, and voice systemsPerforming...
-
Data Communications Engineer
5 days ago
Linköping, Östergötland, Sweden TN Sweden Full timeKey ResponsibilitiesDesign and implementation of network systems: You will design and implement local area networks (LANs), wide area networks (WANs), and voice systems to meet the needs of our organization.Maintenance and troubleshooting: You will perform routine maintenance tasks on our network hardware and software, as well as troubleshoot and resolve...
-
User Experience Manager
3 weeks ago
Linköping, Östergötland, Sweden Cambio Healthcare Systems AB Full timeCambio is one of the Nordics' leading suppliers in eHealth with a comprehensive offering for the entire health and care chain. Our eHealth solutions support healthcare professionals in their daily work and offer patients safer and more easily accessible care. We are proud to be an important part of Swedish healthcare. We are growing continuously and now have...
-
Product Owner Manager
3 weeks ago
Linköping, Östergötland, Sweden Cambio Healthcare Systems AB Full timeCambio is one of the Nordics' leading suppliers in eHealth with a comprehensive offering for the entire health and care chain. Our eHealth solutions support healthcare professionals in their daily work and offer patients safer and more easily accessible care. We are proud to be an important part of Swedish healthcare. We are growing continuously and now have...
-
Manufacturing Operations Director
1 hour ago
Linköping, Östergötland, Sweden Manta Full timeAbout MantaManta is a leading manufacturer of innovative products.We are committed to delivering high-quality products on time and within budget.Job DescriptionThe Manufacturing Manager will oversee product delivery in accordance with project requirements and timeline. This is a key leadership role across the organization.The position requires effective...
-
Supply Chain Manager
3 weeks ago
Linköping, Östergötland, Sweden Unik Resurs i Sverige AB Full timeThe role Are you an experienced Supply Chain leader ready to take on a pivotal role in a high-tech, fast-paced environment? Do you excel in driving transformation and thrive under pressure? Beyond Gravity is seeking a visionary Supply Chain Manager to spearhead the development of our Supply Chain organization in Linköping. Join us on an exciting journey...
-
Head of Information Security
3 days ago
Linköping, Östergötland, Sweden Voyado Full timeWe are super excited to announce that our CIO Magnus Ahlberg is now looking to welcome our next Head of Information Security. In this role, you'll be at the forefront of safeguarding our company and raising awareness of risk management while enabling innovation and growth.About the role and day-to-dayAs the Head of Information Security, you will lead and...
-
1st Line Support Agent
4 weeks ago
Linköping, Sweden Avenda Solutions AB Full timeThe company has developed a groundbreaking cloud service for transportation companies. They have customers all over the world. They are experiencing strong demand of their product and because of that they need to strengthen their 1st line support team with a Spanish and English speaking support agent. This position is in Linköping and you need to work...
-
Intresseanmälan IT och teknik
4 weeks ago
Linköping, Sweden Poolia AB Full timeÄr du på jakt efter en ny tjänst eller ett nytt uppdrag inom IT & teknik? Om tjänsten Vi söker ständigt nya talanger som vill se sig om efter nya utmaningar i arbetslivet. Är du intresserad av att arbeta hos oss som uthyrd konsult inom IT & teknik får du gärna bifoga ditt CV och personliga brev här. Konsultuppdragen varierar och styrs av våra...
-
Product Owner Manager
3 weeks ago
Linköping, Sweden Cambio Healthcare Systems AB Full timeCambio is one of the Nordics' leading suppliers in eHealth with a comprehensive offering for the entire health and care chain. Our eHealth solutions support healthcare professionals in their daily work and offer patients safer and more easily accessible care. We are proud to be an important part of Swedish healthcare. We are growing continuously and now have...
-
User Experience Manager
3 weeks ago
Linköping, Sweden Cambio Healthcare Systems AB Full timeCambio is one of the Nordics' leading suppliers in eHealth with a comprehensive offering for the entire health and care chain. Our eHealth solutions support healthcare professionals in their daily work and offer patients safer and more easily accessible care. We are proud to be an important part of Swedish healthcare. We are growing continuously and now have...
-
Supply Chain Manager
3 weeks ago
Linköping, Sweden Unik Resurs i Sverige AB Full timeThe role Are you an experienced Supply Chain leader ready to take on a pivotal role in a high-tech, fast-paced environment? Do you excel in driving transformation and thrive under pressure? Beyond Gravity is seeking a visionary Supply Chain Manager to spearhead the development of our Supply Chain organization in Linköping. Join us on an exciting journey...
-
Linköping, Sweden Framtiden i Sverige AB Full timeÄr du redo att ta nästa steg i din karriär? Bli en del av SAAB som Systemadministratör och utveckla dina färdigheter i en dynamisk och innovativ arbetsmiljö. Vi söker dig som är engagerad och vill vara med och forma framtidens teknik. Om SAAB Aeronautics IT Aeronautics IT är en del av affärsområde Aeronautics på Saab som utvecklar och...
