Frontline Resolution Expert

Job Summary:
Taxicaller Nordic AB is a rapidly growing technology company transforming the taxi and bus industries. We're seeking an experienced 1st line support agent to join our customer support team in Linköping. This is an exciting opportunity to join a forward-thinking team and contribute to our mission of delivering exceptional customer experiences.

About the Role:
* Provide exceptional customer support via phone, web chat, and email.
* Collaborate closely with sales teams to deliver smooth demos and provide technical support.
* Develop and maintain accurate documentation and training materials.

Key Qualifications:
* Excellent problem-solving skills and ability to think creatively.
* Strong computing skills and interest in technical aspects.
* Proficient communication skills in English and Spanish (verbal and written).
* Basic understanding of computing, cloud-based services, and mobile technology.
* Ability to learn quickly and adapt to new situations.

What We Offer:
* Competitive compensation package and comprehensive benefits.
* Opportunity to work in a dynamic and supportive environment.
* Chance to contribute to a rapidly growing company with a strong focus on innovation.

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