Product Development Lead
2 days ago
HVD Group: A Pioneer in Craft and Construction Solutions
With a rich history spanning over five decades, HVD Group has solidified its position as a trusted leader in delivering world-class business solutions for the craft and construction industries. Our unwavering commitment to empowering professionals worldwide drives us to continuously innovate and push boundaries.
Job Overview
We are seeking a highly skilled Subject Matter Expert (SME) to join our Product's Technical Services Team. As an SME, you will play a pivotal role in driving innovation, quality, and performance across our solutions. Your technical expertise will be instrumental in refining our products, supporting peers, and delivering results that make a tangible difference.
Responsibilities:
- Define and Implement Best Practices: Develop and implement test plans, user acceptance criteria, and drive improvements in testing through automation opportunities.
- Collaborate with Cross-Functional Teams: Work closely with development teams to offer expert guidance on crafting impactful use cases.
- Ensure Quality Across the Board: Conduct quality checks throughout the Software Development Lifecycle (SDLC), ensuring adherence to our rigorous QA methodologies.
- Provide Escalated Support: Offer escalated support to tackle complex customer issues alongside our Support team.
- Analyze and Interpret Data: Monitor feature usage trends with data intelligence to inform future product enhancements.
- Contribute to Knowledge Sharing: Contribute to our knowledge base, ensuring consistent learning and information sharing across teams.
Requirements
- Industry Experience: Proven experience working with craft or construction business solutions.
- Technical Proficiency: Strong background in software testing (automated testing experience preferred) and familiarity with Agile development methodologies.
- Education: Bachelor's degree in computer science or a related field.
- Problem-Solving Mindset: Strong analytical skills and a proactive approach to challenges.
- Communication Skills: Excellent ability to collaborate and communicate effectively.
- Language Fluency: Fluent in English.
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