Global Account Director Industrial

5 days ago

Göteborg, Sweden DSV - Global Transport and Logistics Full time

Industrial Enterprise Vertical, Global Account Director is a senior position that develops and maintains business for significant global industrial accounts. The primary focus of the role is on selling/improving logistics solutions, including road, freight forwarding, contract logistics, customs brokerage, and other value-added services. This role is integral in establishing and maintaining long-term strategic relationships that typically go beyond the sale of a single point solution. This position requires a high degree of analytical skills and industry knowledge to unlock hidden value that may not be readily identifiable to our clients.

Our Offer: A varied and challenging role in a highly multinational and innovative company. Be a member of an open-minded global team where everyone has high demands to themselves and their surroundings in relation to their performance at work. A workplace where you are trusted and given the opportunity to fulfill your ambitions, with a genuine culture of recognition. Competitive and performance-based remuneration.

Your responsibilities:

1. Develop and execute a comprehensive account plan aimed at maintaining existing business and identifying top opportunities.
2. Manage named global industrial accounts in accordance with agreed financial and performance targets based on DSV processes.
3. Develop solutions for the named global customers; leveraging DSV vertical structure and competencies into innovative developments.
4. Work closely with operations to deliver high levels of service to customers.
5. Identify and develop relationships with key decision-makers at all levels within an account.
6. Understand the customer’s buying process.
7. Understand the customer’s business (strategically, operationally, & financially).
8. Work closely with customers to intimately understand their needs.
9. Work across all divisions within DSV to create custom solutions that deliver value to customers.
10. Maintain an open dialogue with the account executive sponsor and keep the sponsor engaged in the account.
11. Engage with DSV’s senior stakeholders to get needed support to meet agreed targets.

Preferred Candidate shall:

1. Have an advanced level of business acumen.
2. Possess strong creative problem-solving and analytical skills.
3. Be a self-motivated team player.
4. Have good proficiency with the Microsoft suite of Office products.
5. Easily engage with internal stakeholders and develop a network around your accounts.
6. Have a deep interest in Green solutions to support customer’s decarbonization strategy.

Experience and Education:

1. Bachelor's degree or equivalent work experience in logistics and supply chain management.
2. Minimum 5 years of recent global account management experience.
3. Minimum 8 years of experience in the logistics and supply chain industry.
4. Have subject matter expert-grade knowledge of the Industrial customers.

Travel:

Flexibility to travel – mainly within your region but also globally if needed.

DSV – Global transport and logistics:

DSV is one of the very best performing companies in the transport and logistics industry. 75,000 employees in more than 90 countries work passionately to deliver great customer experiences and high-quality services – as part of the operation or in a variety of supporting roles. If you have drive and talent and enjoy responsibility, we’ll give you the support you need to explore your potential and forward your career.

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