Customer Success Manager Customer Success · Stockholm

1 week ago


Stockholm, Stockholm, Sweden Mediatool World W AB Full time

Are you ready to join a fast growing scale-up that's changing the way global brands and agencies digitize their media management? Mediatool are looking for a passionate Customer Success Manager in Stockholm, Swedenwho excels at building strong client relationships and maximizing the use of innovative tools. Does this sound like you?Apply now

Your Role:

As our next Customer Success Manager, based in Stockholm, you will be a crucial member of our team, responsible for:

  • Setting up new customer accounts and leading onboardings.
  • Proactively engaging with customers to minimize churn.
  • Developing strategies to enhance customer engagement and upsell effectively.
  • Providing stellar customer support and enhancing our Help Center.
  • Relaying customer feedback to our Development team and nurturing ongoing customer relationships

Who You Are:

  • You have at least 2 years of experience in Customer Success, Relationship Management, or as a Service Manager within the tech industry, preferably in a SaaS company.
  • You have a proven track record of building strong relationships with customers, particularly at the executive level.
  • You possess exceptional project and change management skills, with keen attention to detail.
  • You are a team player, comfortable working with teams across various time zones and especially attuned to the Scandinavian business culture.

Our Offer:

  • A competitive salary and a key role in our dynamic Sales, Marketing, and Customer Success (SMaCS) team.
  • Opportunities to grow quickly in a fast-paced start-up, both locally and globally.
  • An international working environment with a deep focus on the Nordic market.
  • A company culture that encourages proactivity, shared goals, and teamwork.

Mediatool is a rapidly growing Software as a Service (SaaS) company helping local and global brands manage their media more effectively. Our clients include major names like Kellogg's, Estée Lauder, and H&M, who trust our platform for their marketing planning and performance management.

Apply now Let's connect and explore how you can contribute to our team in Stockholm. We're reviewing applications on a rolling basis, so don't wait with your application


#J-18808-Ljbffr

  • Stockholm, Stockholm, Sweden Connectel AB Full time

    If you have a passion for customer success, project management and technology and want to develop as a Customer Success Manager, you might want to consider joining our Customer Success team as a Customer Success Manager for your LIA. It is an opportunity to get hands-on experience from Customer Success management, working with a close-knit team in the SaaS...


  • Stockholm, Stockholm, Sweden Meet a Groups kund Full time

    Jobbify är en jobbplattform för vassa kandidater.För kunds räkning har vi publicerat denna annons, vill du komma i kontakt med den slutgiltiga arbetsgivaren kan du klicka dig vidare till annonsen:Are you ready to join a fast growing scale-up that's changing the way global brands and agencies digitize their media management? Mediatool are looking for a...


  • Stockholm, Stockholm, Sweden Proposales AB Full time

    Customer Success Manager (Nordics and DACH)We are looking for multi-talented person with a self-starter mindset to own the Growth/Marketing efforts across Europe.At Proposales, we're changing the way hotels create and send business proposals. We're on an ambitious journey disrupting the status-quo with a product that fundamentally changes the daily workflow...


  • Stockholm, Stockholm, Sweden Funnel Full time

    We are expanding the Customer Success team and looking to add more Funnelers - Join the rideAs a Customer Success Manager at Funnel, you will own a portfolio of customers and work to become their trusted advisor as you enable them to handle, analyze and optimize their data. You will build the customer stakeholder relationships needed to grow their investment...


  • Stockholm, Stockholm, Sweden TLNT8GNT Full time

    We are now looking for a forward-leaning and ambitious Customer Success manager who wants to be at the forefront and be part of driving Björn Axén's business and customer relations to joint success.We are looking for you with experience from retail sales, we assume a good ability to understand sales and how to create value for the customer. Thisoffers the...


  • Stockholm, Stockholm, Sweden Mentimeter AB Full time

    As a Customer Success Manager, you will help our customers to make the most of their investment in Mentimeter. You will be doing this by driving customer value, adoption and usage of our Enterprise solution. You will partner closely with our Relationship Managers to help our customers become successful in using Mentimeter.To be able to deliver an amazing...


  • Stockholm, Stockholm, Sweden Bannerflow AB Full time

    Why join Bannerflow?Our mission is to accelerate creativity and collaboration for marketing teams, at scale and across channels. To deliver on this, we have defined five must-win battles that will guide us to success; People & Culture, Product-driven Revenue Growth, Successful International Expansion, Maintain & Grow our Commercial Journey, and Sustainable...


  • Stockholm, Stockholm, Sweden Bannerflow AB Full time

    Why join Bannerflow?Our mission is to accelerate creativity and collaboration for marketing teams, at scale and across channels. To deliver on this, we have defined five must-win battles that will guide us to success; People & Culture, Product-driven Revenue Growth, Successful International Expansion, Maintain & Grow our Commercial Journey, and Sustainable...


  • Stockholm, Stockholm, Sweden UrbanJobb Full time

    At Proposales, we're changing the way hotels create and send business proposals.We're on an ambitious journey disrupting the status-quo with a product that fundamentally changes the daily workflow for our customers, and earning their trust is essential for Proposales long-term success.We are looking for a customer-centric Customer Success Manager who loves...


  • Stockholm, Stockholm, Sweden CoSafe Full time

    Vill Du vara med när vi som techbolag omformar säkerhetsbranschen och skapar den nya tidens digitala lösning för kritisk kommunikation? Ett spännande arbete där du får etablera kontakter med ledande befattningshavare inom säkerhet i Sverige och Europa.Efterfrågan på Cosafe är mycket stor och vi söker nu fler fantastiska medarbetare till vårt...


  • Stockholm, Stockholm, Sweden Skillbase Group Ltd Full time

    Customer Success Manager (Swedish Speaking)A fast-growing SaaS company ini the Capital Market regulatory space (MiFID,MAR EU regulations) are seeking a Customer success manager to play a leading role in the work of increasing customer satisfaction and retaining our customers.You must have strong customer facing skills and experience ideally with managing...


  • Stockholm, Stockholm, Sweden Skovik Full time

    Customer Success & Implementation Specialist Stockholm , Sweden Stockholm , Sweden Skovik is an expense management system which is used globally by companies such as Klarna, Storytel, Kry, Lyko, and Voi.We are expanding our Customer Success & Implementation team, which is responsible for helping our clients get the most out of Skovik.What you will...


  • Stockholm, Stockholm, Sweden Refinitiv Full time

    Customer Success Managers connect our most strategic clients to LSEG Data & Feeds solutions. This specialist plays a meaningful role in ensuring our customers extract the full power of LSEG by discovering and implementing workflow solutions while providing guidance throughout the customer's journey. The role is responsible for successful adoption and...


  • Stockholm, Stockholm, Sweden Luminar Ventures AB Full time

    About MyntMynt is an all-in-one corporate card and spend management solution, revolutionizing businesses' efficiency. Our digital software, coupled with credit cards, eradicates manual administrative tasks for businesses. Experiencing explosive growth in the Swedish and Finnish markets, we recently secured substantial funding to fuel our expansion both in...


  • Stockholm, Stockholm, Sweden The HubDanske Bank Full time

    Ungapped erbjuder marknadens smidigaste verktyg före-postmarknadsföring, SMS, eventhantering, enkäter, undersökningar och marketing automation. Vi söker nu en Customer Success Manager med onboarding-ansvar till vårt Customer Success-team.ArbetsbeskrivningTjänsten som Customer Success Manager med onboarding-ansvar går ut på att hjälpa nya kunder att...


  • Stockholm, Stockholm, Sweden Wells Recruitment & Customer Success Full time

    Wells Recruitment & Customer Successhjälper nu Nilsson & Nilsson Media att hitta sin nästa stjärna.Nilsson & Nilsson Media befinner sig i en mycket spännande och expansiv fas vilket för dig innebär en möjlighet att få vara med och utvecklas i företaget och samtidigt vara med på en otrolig resa Tjänsten vi erbjuder är en heltidstjänst där du med...


  • Stockholm, Stockholm, Sweden Personal Best Full time

    Customer Success Manager - Nybrogatan Östermalm Är du en vinnarskalle som vill ta steget uppåt i karriären? Då har du kommit rättVi svarar vanligtvis inom tre dagar Telemarketing-startup söker erfaren säljareSäg telefonförsäljning och många rynkar på näsan. Det beror på att kalla säljsamtal på telefon inte är vad kunden vill ha. Därför...


  • Stockholm, Stockholm, Sweden Vanadenovation Full time

    / Careers / Head of Nordic Customer Success Are you our next Head of Nordic Customer Success?Join us in our mission to improve healthcare and become the newest addition to Enovation as Head of Nordic Customer SuccessWhat's our storyWe are dedicated to healthcare, supporting devoted professionals who commit themselves to each patient. As an ICT service...


  • Stockholm, Stockholm, Sweden Corsmed Full time

    At Corsmed we develop the world's most proficient MRI (Magnetic Resonance Imaging) simulation platforms. Often referred to as "the flight simulator of MRI", our platform is used to educate current and future MR-operators to better help patients all around the world. We are growing our modern and friendly deep-tech start-up and would love for you to join usAs...


  • Stockholm, Stockholm, Sweden Qred AB Full time

    Dedicated to powering entrepreneurs, Qred is a profitable, high-growth fintech scale-up, and also a licensed Swedish bank. Ranked by Financial Times as one the fastest growing companies in the EU for four consecutive years, we are well-capitalized, founder-led, and have a flat organization. We are growing rapidly and are therefore looking for more great...