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Global Head of Service
2 weeks ago
At Sulzer, you are in charge of your career and continued development. Take the opportunity to broaden your skills by seeking new roles that reflect your experience. Create your own impact by building solutions that help make lives safer, smarter and more sustainable.
Wherever fluids are pumped, mixed, or controlled, Sulzer is there. Making water and wastewater pumping efficient and trouble-free with the right fluid engineering expertise, services, and solutions. Sulzer's core is flow control and applicators. We specialize in pumping solutions, services for rotating equipment, and separation, mixing and application technology.
At our innovative company, we're seeking a visionary Business Leader to spearhead our service strategies and drive global growth. If you're a dynamic professional with a proven track record in delivering impactful aftermarket sales strategies, this could be the opportunity you've been waiting for
This role can be based at any of our Sulzer facilities, ideally in Europe, other locations would also be considered.
Your Main Tasks and Responsibilities:
- Own the development and deployment of global aftermarket strategies, guiding the direction of focus regions, priority countries and offerings to achieve strategic growth targets
- Collaborate closely with global and regional stakeholders to ensure alignment with local market dynamics and customer needs
- Compile and analyse market data to inform strategic decisions and drive business growth
- Define global plan; devise, develop and monitor annual action plans, the achievement of which will contribute to the fulfilment of the 3 years plan
- Provide management feedback on local market conditions; including competitor activity, customer trends, and municipal investment trends
To Succeed in This Role, You Will Need:
- Over 9 years of work experience with a proven track record in delivering aftermarket growth in an international environment
- In-depth knowledge of the utility market, incl. municipalities, distributors, EPC's and engineering consultants
- Excellent interpersonal and communication skills, with the ability to work effectively in a matrix organization
- Proven experience in the establishment of a positive team environment and successful management and growth of co-workers.
- Strategic thinker with a customer-oriented approach and strong analytical skills
- Enthusiastic, resilient, and empathetic team player with a hands-on attitude and willingness to travel internationally
What we offer you:
- Chance to make a significant impact on our global strategy, and to take ownership of the global service and aftermarket plan
- Collaborative and supportive work environment with a focus on innovation and excellence
- Competitive salary package with attractive benefits, including ample vacation days, pension scheme, and employee assistance program
- Exciting opportunities for professional growth and advancement in a dynamic and evolving industry
- Flexibility - Achieve work-life balance with a hybrid model that combines remote and office-based work
No visa or work permit support can be provided for this role
Reach out to Cassie Jackson-Mills at Cassie.Jackson- or Hiring Manager – Alessandro Bertuzzo. Our team is looking forward hearing from you
Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.
We are proud to be recognized as a Top Employer 2024 in Brazil, China, Germany, Switzerland, the United Kingdom and the United States.
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