Field Service Manager Sweden/Denmark
2 weeks ago
Responsibilities
Make an impact We are looking for a dedicated candidate to oversee and enhance the Field Service area in Sweden and Denmark. Your main focus will be managing, motivating, and developing the Field Service engineers in Sweden and Denmark to deliver top-notch service and foster solid customer relationships. Your key responsibilities include:- Manage, motivate, and develop Field Service engineers within the designated region (Sweden and Denmark) according to set targets.
- Ensure effective management of existing customer contracts and provide guidance to your team and customers on Swisslog's offerings.
- Work alongside Account Managers to help your team identify future opportunities for growth and enhance customer relationships.
- Collaborate with other Field Service Teams in the Nordics on resource planning and skills development.
- Act as a regional process owner and oversee Service-related tools for new business prospects.
- As a leader, handle teams dealing with urgent issues, requiring flexibility from the position holder.
Application Requirements
What you need to succeed:- A formal training/qualification in electrical and mechanical engineering or its equivalent is essential.
- Proficiency in English and Swedish along with a valid driver's license.
- Prior experience in team management and working in an industrial setting as an electrician, mechanic or in a similar role is highly valuable.
- Preferably, a certificate in Safety & Health regulations and experience in budget management.
- Effective communication with internal and external stakeholders, building lasting relationships.
Short Facts
- Location: Partille, Sweden
- Company: Swisslog (hybrid)
- Position: Field Service
- Job Type: Permanent
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