CRM-specialist

2 weeks ago


Stockholm, Stockholm, Sweden Twistshake of Sweden Full time

About Twistshake

Twistshake is a young, fast-growing company with big dreams. We are committed, passionate, and strive to have the most satisfied customers in the industry. We keep our decision paths short and find opportunities and solutions where others are unable to. We're offering niched and award-winning baby products with dedication towards attractive design, safety and quality. In a short period of time, we have disrupted the baby feeding market through our innovative and smart feeding products for children aged 0-4 years and our products are sold in over 90 countries.

We are looking for a CRM Specialist to join our CRM team.

Duties and responsibilities

In this role, you will be responsible for developing and implementing CRM strategies aimed at enhancing customer loyalty and engagement. Utilizing industry-leading CRM tools and analysing customer data, you will play a pivotal role in optimizing customer communication and driving sales. Your main tasks will include:

  • Creating and executing segmented email campaigns
  • Analysing customer behavior to optimize CRM efforts
  • Building and continuously optimizing marketing automation workflows
  • Continuously come up with and implement new ideas for our CRM communication to acquire both new customers and retain existing ones
  • Follow up the results of email communication, and constantly improve future mailings
  • Collaborate closely with others in the organization to share your insights

Who are You

  • +2 year experience within CRM
  • You are result driven and super creative
  • A business understanding and ability to see how CRM contributes to the overall business
  • Excellent analytical skills and a deep understanding of customer needs and behaviour
  • Willingness to learn and adapt in a rapidly changing environment
  • Systems we work with: Voyado, Triggerbee

What we offer

We offer you to be a part of a dynamic, fast-paced, and innovative Of course, we also offer an occupational pension, a yearly wellness allowance, and other benefits.

Employment: Permanent with trial employment for 6 month

Working hours: 40 h/week

Start: As soon as possible

Position: Is located in Stockholm or Västerås

If you have questions about the position, please contact

HR-Manager:

We will interview ongoing so please send your application as soon as possible.


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