Technical Account Manager

3 weeks ago


Gothenburg, Västra Götaland, Sweden Advania Full time

Gillar du att ta ägarskap över frågor och driva fram lösningar på ett serviceinriktat och engagerat sätt? Vill du utvecklas inom en av Nordens ledande specialistverksamhet inom molntjänster? Som Technical Account Manager hos oss har du goda möjligheter till kompetensutveckling och utbildningar, bland annat i samarbete med vår samarbetspartner Microsoft

Som Technical Account Manager på Advania

På Advania jobbar vi med Kundteam för att säkerställa våra större kunders behov. I rollen som Technical Account Manager är du en nyckelperson som tillsammans med övriga i teamet ansvarar för att driva kunden framåt i sin utveckling. Målet är att du på sikt ska ha den tekniska förståelsen och översikten av kundens hela IT-miljö hos Advania.

Din roll är omväxlande och innefattar bland annat att:

Ge stöd och teknisk rådgivning till våra kunders beställare vid behov av förändringar och förbättringar. Bygga kundrelationer och säkerställa hög kundnöjdhet. Samarbeta med ambitiösa, kunniga och härliga kollegor - specialister inom samtliga tjänsteområden såsom t.ex. virtuella nät, mobila enheter, publika molntjänster, IT-säkerhet och integration.

Du arbetar i nya, fräscha lokaler i Citygate i Göteborg, med närhet till kommunikation och service.

Vad vi söker hos dig

För att passa i rollen som Technical Account Manager hos oss söker vi dig som har:

Tidigare erfarenhet av liknande roller tex drifttekniker, 3rd line support Goda kunskaper inom Microsofts plattformar (Office365, Azure, Server) God förståelse om nätverk God förståelse kopplat till IT-säkerhet Goda kunskaper i svenska och engelska, både i tal och skrift Meriterande med certifieringar

Som person vill vi gärna komma i kontakt med dig som är:

Positiv och nyfiken med kunden i fokus - du drivs av att leverera en positiv kundupplevelse. Konsultativ och genuint intresserad av att effektivisera kundernas verksamhet med hjälp av teknik. Öppen och flexibel i ditt arbetssätt. Samarbetsvillig, men som inte räds att utföra arbetet själv när situationen kräver det.

Vi ser fram emot din ansökan

Visa gärna ditt intresse så snart som möjligt då vi intervjuar löpande. Vi välkomnar sökanden med olika bakgrunder, erfarenheter och synsätt, eftersom vi vet att en bredare mångfald berikar var och en av oss och stärker såväl effektivitet som kreativitet i vårt arbete.

Som en del av vår rekryteringsprocess genomgår våra slutkandidater en obligatorisk bakgrundskontroll, en för oss kvalitativ kontroll inför ett anställningsbeslut.

Tveka inte att höra av dig om du har några frågor eller funderingar.



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