IT Services Manager

1 week ago

Stockholm, Stockholm, Sweden Educations Media Group Full time

At Keystone, we rely on our IT systems to power our business and help customers worldwide. As we continue to grow and expand, we seek a highly skilled IT Services Manager to lead our IT operations and drive our technological advancements.

The ideal candidate has extensive knowledge of operating a complex and diverse IT infrastructure, experience as a leader, and advanced industry knowledge to keep us on the cutting edge. The IT manager will have an immediate impact on the day-to-day efficiency of our operations and a long-term impact on our overall growth.

We seek a candidate to lead and oversee our strategic initiative to consolidate and optimise IT services across our organization, following our growth through organic and M&A activities. Our organisation operates in a hybrid model, with flexible activity-based hubs in multiple European locations and a remote workforce elsewhere.

The role will be based from our Stockholm hub and will require travel between other Keystone locations in Europe.

Responsibilities

Team Leadership

Build and lead a cross-functional, multi-location team of IT services professionals. Foster a collaborative and innovative team culture, ensuring team members align with the strategic IT vision.

Strategic Planning

Develop and execute a comprehensive strategy for centralised IT services from various smaller companies into a unified and efficient IT ecosystem. Collaborate with executive leadership to align IT centralisation efforts with overall business objectives.

Technology Integration

Integrate and standardize diverse IT systems and platforms across the organization. Implement best practices for data security, system scalability, and performance optimization.

Project Management

Develop and implement change management strategies to minimize disruptions and ensure a smooth transition for end-users. Lead and manage the end-to-end process of delivering IT services, ensuring timely and efficient implementation. Establish project timelines, milestones, and key performance indicators (KPIs) to measure the success of initiatives.

Budget and Vendor Management

Agree and manage an IT services budget across cloud, hardware, software, telecoms and infosec categories. Evaluate and negotiate contracts with external vendors and service providers Ensure vendor relationships are optimized to meet the organisation's goals and standards.

Performance Monitoring and Reporting

Establish monitoring mechanisms to track the performance and effectiveness of IT services. Prepare regular reports for executive leadership, highlighting key achievements, challenges, and areas for improvement.

Qualifications

Bachelor's degree in information technology, Computer Science, or a related field; Master's degree preferred. Proven experience (at least 5 years) in IT leadership roles, within a diverse organizational environment. Strong project management skills and experience leading large-scale IT initiatives. In-depth knowledge of IT infrastructure, systems integration, and emerging technologies. Excellent communication and interpersonal skills, with the ability to influence and collaborate at all levels of the organization. Relevant certifications (e.g., ITIL, PMP, CISSP) are a plus.

If you are a dynamic leader with a passion for transforming IT landscapes and driving organizational efficiency, we invite you to apply for this exciting opportunity to shape the future of our IT services.

About the team

The tech team works as an in-house tech department, based out in Stockholm. The responsibilities of the team encompass developing technical platforms and solutions to lay the ground for the rest of the business at Keystone Education Group. We are a rapidly growing company that is now looking for new talents to strengthen our team. Read more about us here:

Do you want to join our family? Please send us your application by hitting the button "Apply here". We are looking for someone who can start as soon as possible in our Stockholm office.

Keystone is an equal opportunity employer. We celebrate diversity and are deeply committed to fostering an inclusive environment for all employees.

Benefits

undefined

  • Application Service Manager till Sodexo

    1 week ago

    Stockholm, Stockholm, Sweden Wise IT AB Full time

    Vill du arbeta i en utvecklande roll där innovation och samarbete är nyckeln till framgång?Sodexo söker nu en kunnig Application Service Manager med teknisk expertis och gott affärsmannaskap.Om du är en driven problemlösare med en passion för IT och service, kan detta vara din nästa karriärmöjlighetSodexo grundades av Pierre Bellon i Marseille...

  • Commercial Product Manager, Digital Services

    1 week ago

    Stockholm, Stockholm, Sweden Sterling Process Equipment & Services, Inc. Full time

    Gather and assess market and customer feedback to refine product features and enhance user experience, collaborating with stakeholders to translate feedback into actionable requirements, and overseeing the launch and rollout of digital services globally. Additionally, you will utilize data analytics to identify value creation opportunities and ensure the...

  • Service Manager

    1 week ago

    Stockholm, Stockholm, Sweden KSAT KSATlite Full time

    KSAT er en av verdens ledende aktører innen satellittbaserte tjenester, ogfår stadig flere oppgaver og behov for dyktige kollegaer. Derfor utvider vi vårt team av Service Managere med 2 faste stillinger i Tromsø. Service Manager inngår i operasjonsavdelingen som sikrer døgnkontinuerlige tjenester for våre kunder ved å benytte KSATs globale...

  • Service Desk-tekniker sökes till internationell kund

    1 week ago

    Stockholm, Stockholm, Sweden Human IT Full time

    Job Description:Are you a positive team player who loves to provide high-quality technical support? We are currently looking for Service Desk Technicians to join our client's team in Stockholm.As a Service Desk Technician, you will be part of the Service Desk department in Stockholm. You will assist the client's employees (and sometimes guests) with IT,...

  • Service manager IT security services

    1 week ago

    Stockholm, Stockholm, Sweden Rexel Sverige AB Full time

    Service manager IT security servicesmed fokus på "identitet och behörighetshantering"Du kommer att ha en nyckelroll att bygga ut vår förmåga inom IT-säkerhet som är ett högt prioriterat område inom Rexel Sverige och hela Rexel-gruppen. En hög prioriterad område är effektivisera befintliga processer och vidare automatisering av identitet och...

  • Engineering Manager

    1 week ago

    Stockholm, Stockholm, Sweden IT-Avdelning Full time

    Job DescriptionDo you want to play an integral part in accelerating H&Ms digitalization journey? If your heart races at the thought of Engineering and Integration, and you are passionate about Event-driven architecture, developing and implementing innovative solutions using Events then we've got an incredible opportunity waiting for you. As an Engineering...

  • IT Service Manager

    1 week ago

    Stockholm, Stockholm, Sweden SJ AB Full time

    SJ Stockholmståg AB är ett nyetablerat dotterbolag inom SJ-koncernen. I november 2023 tecknade Trafikförvaltningen i Region Stockholm ett avtal med SJ AB om att ta över pendeltågstrafiken. I mars 2024 tog SJ Stockholmståg AB över ansvaret från tidigare operatör och nu tar man också över all IT.SJ Stockholmståg arbetar nu intensivt med...

  • Service Manager, IT

    1 week ago

    Stockholm, Stockholm, Sweden Trafikförvaltningen Full time

    Det finns nu en ny version tillgänglig för . Klicka på uppdatera eller ladda om sidan för att få tillgång till den nya versionen. 98356 lediga jobb Heltid Deltid Sök utan CV Distans Vill du vara med och skapa framtidens kollektivtrafik i Stockholm? Varje dag reser närmare personer med vår kollektivtrafik, och vi behöver dig för att möta de...

  • Service Development Manager

    1 month ago

    Stockholm, Stockholm, Sweden Alfa Laval Full time

    Alfa Laval BU Water, Wind and Fuel Solutions, Service, is seeking aService Development Manager - Fuel Supply Systems & FiltersWe work hard every day to improve conditions for people, focusing on sustainability and innovation. We are dedicated to becoming even better, and we need a passionate Service Development Manager to join our WWF Service, Product Sales...

  • Service Development Manager

    4 weeks ago

    Stockholm, Stockholm, Sweden Alfa Laval Full time

    Alfa Laval BU Water, Wind and Fuel Solutions, Service, is seeking aService Development Manager - Fuel Supply Systems & FiltersWe work hard every day to improve conditions for people, focusing on sustainability and innovation. We are dedicated to becoming even better, and we need a passionate Service Development Manager to join our WWF Service, Product Sales...

  • Service Development Manager

    4 weeks ago

    Stockholm, Stockholm, Sweden Alfa Laval Full time

    Alfa Laval BU Water, Wind and Fuel Solutions, Service, is looking for aService Development Manager - Fuel Supply Systems & FiltersWe create better everyday conditions for people. We do this by contributing to a more sustainable future through engineering innovation. We love what we do and we're good at it. But now we want to be even better We're looking for...

  • Service Development Manager

    1 month ago

    Stockholm, Stockholm, Sweden Alfa Laval Full time

    Alfa Laval BU Water, Wind and Fuel Solutions, Service, is looking for aService Development Manager - Fuel Supply Systems & FiltersWe create better everyday conditions for people. We do this by contributing to a more sustainable future through engineering innovation. We love what we do and we're good at it. But now we want to be even better We're looking for...

  • Service Development Manager

    1 week ago

    Stockholm, Stockholm, Sweden Scania Nederland B.V. Full time

    Select how often (in days) to receive an alert: Contracted Services and Services Sales DepartmentScania is now transforming from being a supplier of trucks, buses and engines to a supplier of complete and sustainable transport solutions.Sales and Marketing is responsible for our customer offer and business strategy for Trucks, Bus, Power Solutions, Parts...

  • Service Manager, IT

    1 week ago

    Stockholm, Stockholm, Sweden Experis AB Full time

    Form of employment: Rekrytering till företag Vill du vara med och skapa framtidens kollektivtrafik i Stockholm? Varje dag reser närmare personer med vår kollektivtrafik, och vi behöver dig för att möta de höga kraven på tillgänglighet, säkerhet och innovation. Tycker du om att arbeta med människor och vill vara med och påverka? Då kan det här...

  • Service Manager

    1 week ago

    Stockholm, Stockholm, Sweden 0280 SMC Sverige AB Full time

    Trivs du i en varierande miljö med spännande möten och avancerad utrustning? Då kan det här jobbet vara perfekt för dig! Just nu söker vi en Service Manager till våra gruvor i södra Sverige. Välkommen med din ansökan.Om ossPå Sandvik Mining and Rock Solutions strävar vi alltid efter att överträffa våra kunders förväntningar. Som en...

  • Service Manager, IT

    1 week ago

    Stockholm, Stockholm, Sweden Trafikförvaltningen, Region Stockholm Full time

    Vill du vara med och skapa framtidens kollektivtrafik i Stockholm? Varje dag reser närmare personer med vår kollektivtrafik, och vi behöver dig för att möta de höga kraven på tillgänglighet, säkerhet och innovation. Tycker du om att arbeta med människor och vill vara med och påverka? Då kan det här vara rätt möjlighet för digIT-avdelningen...

  • Teknisk service manager IT

    1 week ago

    Stockholm, Stockholm, Sweden Swtest Full time

    Vi söker en teknisk service manager IT till kund inom spårbunden persontrafikStartdatum: \ Slutdatum: option 6 mån)\ \ Nu söker vi en nyfiken, självgående och flexibel Teknisk Service Manager som kan ta ansvar för ett antal upphandlade IT-tjänster.\ \ I rollen som Service Manager arbetar du med aktiviteter som behövs för att upphandla, etablera,...

  • Marketplace Consultant, Strategic Account Services, Amazon Marketplace Strategic Account Services

    1 week ago

    Stockholm, Stockholm, Sweden Amazon Corporate Services Sweden AB Full time

    More than 300 million customers shop in Amazon's store, and every day, customers browse, purchase, and review products sold by third-party sellers right alongside products sold by Amazon. Since 2000, Amazon has offered this space to individuals and companies of all sizes, helping them reach hundreds of millions of customers, build their brands, and grow...

  • Service Delivery Project Manager

    1 week ago

    Stockholm, Stockholm, Sweden Alstom Full time

    Req ID:440926 At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than colleagues lead the way to greener and smarter...

  • SAP Service Delivery Manager

    1 week ago

    Stockholm, Stockholm, Sweden Wlgroup Full time

    Would you like to join a leading Digital Solution Company and contribute to innovative solutions that are built on a daily basis?Our client is a leading global provider of IT solutions and services, known for their customer-centric approach to digital transformation. With a rich history dating back to 1996, they have continually evolved to meet the changing...