Service Development Manager
1 month ago
Alfa Laval BU Water, Wind and Fuel Solutions, Service, is seeking a
Service Development Manager - Fuel Supply Systems & Filters
We work hard every day to improve conditions for people, focusing on sustainability and innovation. We are dedicated to becoming even better, and we need a passionate Service Development Manager to join our WWF Service, Product Sales Department. So, what's on the agenda today?
BU Water, Wind, and Fuel Solutions (WWF) - Service oversee all after-sales activities in Marine and Diesel applications within the BU. This includes spare parts, retrofitting, upgrades, and services.
Alfa Laval holds a strong position in the competitive international market. We are now looking to enhance our position with a Service Development Manager - HSS Fuel & Lube to continue delivering exceptional customer experiences.
Job Responsibilities
- Manage global market shares, financial KPIs, and forecasts for the product group.
- Represent WWF Service in R&D projects both commercially and technically.
- Lead service development projects.
- Act as the primary contact for sales company technical inquiries.
- Drive product/service launch strategies aligned with global service and capital sales.
- Develop pricing strategies in coordination with global sales teams.
- Monitor financial performance of products and services monthly.
- Stay updated on market trends and prepare reports on product performance.
- Analyze service tickets and identify training needs.
- Support business unit initiatives focusing on data-driven sales, digitalization, and connectivity.
- Manage service product share pages.
- Represent WWF in customer meetings, webinars, and technical forums.
- Engage with stakeholders in the transition to cleaner fuels.
Requirements
- University degree in mechanical, electrical, marine engineering or similar.
- Strong business acumen.
- Experience in marine business and/or product management.
- 2-3 years of sales and/or product management experience.
- Background in modularized systems and automation products.
- Proficient in English communication skills.
Who You Are
If you are technically inclined, customer-focused, and passionate about the decarbonization of the maritime industry, this role is for you. You are motivated to share your expertise and find solutions to complex problems, contributing to our zero-carbon goals.
Benefits
This position offers a challenging yet supportive environment where you can make a real impact on Alfa Laval's success.
About Alfa Laval in Tumba
Alfa Laval, currently located in Tumba, is moving to Flemingsberg in Spring 2025, creating a dynamic workplace focused on innovation. The new site will feature modern offices, a digital workplace, and a high-tech lab for product development.
Contact Information
For more details, please reach out to Yavuz Demireren Global Sales and Technology Manager or Regina García Moguel, Talent Acquisition Partner.
Application Deadline
Submit your application by May 24th, 2024, for consideration. Applications sent via email will not be accepted.
We value diversity, inclusion, and equity in our recruitment processes. To assess candidates, we use Pymetrics assessments through assessment games.
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