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Customer Success Manager
4 months ago
OBS Sista ansökningsdag har passerat för denna annons. Du kan fortfarande läsa om den, men det går inte längra att ansöka.
Jobbify är en jobbplattform för vassa kandidater.För kunds räkning har vi publicerat denna annons, vill du komma i kontakt med den slutgiltiga arbetsgivaren kan du klicka dig vidare till annonsen:Göteborg titta hit Vi söker just nu nästa stjärna till vårt Customer Success-gäng.Cloudgruppen är idag en av Sveriges ledande återförsäljare inom IT & kommunikationslösningar till företag. Tillsammans med marknadsledande leverantörer så kan vi erbjuda och förvalta en av de bästa helhetslösningarna för svenska företagare. Vi söker nu nya kollegor till vårt Göteborgskontor som vill vara med på en spännande resa och sätta avtryck i branschen.Cloudgruppen består av ett hårt arbetande team med lång erfarenhet av telefoni och IT branschen. Vi bygger värde kring de smarta lösningar där ni som företag kan helt och hållet fokusera på er kärnverksamhet.Liten som stor – vi värdesätter allaVi söker en passionerad och engagerad person till vår Customer Success-avdelning, som vill vara en del av vårt dynamiska teamSom Customer Success-representant kommer du att ha en viktig roll i att hjälpa våra kunder att uppnå sin fulla potential och maximera deras värde med våra produkter och tjänster. Du kommer att vara en nyckelspelare i att bygga starka relationer med våra kunder och att ge dem en enastående kundupplevelse.Dina huvudsakliga ansvarsområden inkluderar:
- Hantering av kundförfrågningar via telefon, e-post och chatt
- Leverera enastående kundservice och support
- Samarbeta med andra teammedlemmar för att hantera kundernas utmaningar och säkerställa snabba och effektiva lösningar
- Stark kommunikationsförmåga både skriftligt och muntligt
- Erfarenhet av att arbeta med kunder och att erbjuda enastående service
- Förmåga att arbeta självständigt och i teammiljöer
- En passion för att lämna kunden med wow-känsla efter varje interaktion
- En positiv och lösningsorienterad inställning
- Viktigast är att du är engagerad, ansvarsfull och gillar att lära dig nya saker
- Du är strukturerad och noggrann, men också kreativ – du följer gärna rutiner, men tänker ut nya lösningar när det krävs.Vi erbjuder en fast månadslön och förmåner, samt en spännande arbetsmiljö med möjlighet till personlig och professionell utveckling. Om du trivs med att arbeta i en snabbt föränderlig miljö där ingen dag är den andra lik, då kan detta vara rätt roll för dig
- Du har god kommunikationsförmåga både muntligt och skriftligt på svenska och engelska
- Du är en driven och målinriktad person som trivs med att jobba i en snabb rörlig miljö
- Fast månadslön och förmåner
- Mycket rolig och fin arbetsmiljö
- Goda möjligheter till utveckling inom företaget
- Grundlig utbildning och stöd för att lyckas i rollen
- Heltid