Service Delivery Project Manager

7 months ago

Stockholm, Sweden Alstom Full time

Req ID:440926 

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the full-time Service Delivery Project Manager in Stockholm we’re looking for?

Your future role

As a Service Delivery Project Manager you lead two SLA’s, EBICOS900 (Traffic Management Systems) and EBISAT890 (Communication system between Interlocking and TMS). This means interacting internally and with the end customer on a daily basis.

No two days are the same, but day-to-day, you’ll represent the PI function within the project core team and in customer interactions, leading activities to meet service level agreements for TMS (Traffic Management System).

You’ll specifically take care of securing resource allocation, planning hours and costs, and effectively manage risks and opportunities. Collaboration is at the heart of what we do, and you’ll excel in working with internal and external stakeholders, lead and plan customer interactions and follow-up meetings.

We’ll look to you for:

Lead Project Core Team in executing Product Introduction activities from project initiation. Implement and communicate PI processes, ensuring resources are skilled and available. Manage Project Warranty Work Package and achieve contractual Reliability targets. Capture and analyse field data during start-up, design, and manufacturing phases. Timely delivery of PI-related deliverables, adhering to contract and PI standards. Develop commissioning and warranty period strategy, including customer infrastructure agreement. Implement incident management for Non-Conformity Reports and ensure closure of Open Items. Supervise project-specific PI staff and coordinate internal/external audits. Adhere to Alstom Zero Deviation Plan and Customer EHS requirements on Customer Sites. Coordinate obsolescence management for Digital & Information Systems. Ensure supplier commitment and execute charge-back agreements. Identify additional Services sales opportunities during the warranty period.

All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:

Degree in engineering and/or an industrial background Strong prior experience in Project execution (technical or industrial) and team management Familiarity with multi-platform product knowledge, field experience, customer contact, contract management, EHS knowledge/exposure Analytical thinking, problem solving and resilience Ability to adapt, influence and negotiate Flair for leading and influencing others A Strong self-government mindset A proactive and resourceful approach Desire to work collaboratively Strong communication and negotiation skills Adaptability and effective time management Detail-oriented

Things you’ll enjoy

Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:

Enjoy stability, challenges and a long-term career free from boring daily routines Collaborate with transverse teams and helpful colleagues Contribute to innovative projects Steer your career in whatever direction you choose across functions and countries Benefit from our investment in your development, through award-winning learning Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension).

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.


Job Segment: Project Manager, Information Systems, Manager, Technology, Management

  • Lead IT Service Delivery Manager

    4 weeks ago

    Stockholm, Stockholm, Sweden Vattenfall Full time

    Job Summary:Vattenfall seeks a seasoned IT Service Delivery Manager to spearhead the development of its Network Delivery Management team. This is an exciting opportunity for a strategic leader with experience in managing large-scale IT projects and teams.About the Role:The successful candidate will be responsible for building and leading a high-performing...

  • Service Delivery Owner

    4 weeks ago

    Stockholm, Sweden Greenstep Full time

    Strongly united by the purpose “We help make your world a safer place”, Securitas successfully integrates technology, people and knowledge to offer protective services to clients all over the world. Securitas offers security services by combining expertise in on-site, mobile and remote guarding with electronic security and experience in fire and...

  • IT Service Delivery Director

    4 weeks ago

    Stockholm, Stockholm, Sweden Greenstep Full time

    About the RoleAs a seasoned IT professional, you will have the opportunity to lead our Nordic Service Management Office (SMO) function in Stockholm, Sweden. This role requires exceptional leadership skills, technical expertise, and experience in managing complex IT services.Job SummaryDevelop and implement strategies for service delivery excellence, aligning...

  • N-4 Manager for Network Delivery Management

    2 months ago

    Stockholm, Sweden Vattenfall Full time

    Job DescriptionWould you like to bring more sustainable tomorrow into our society during your daily work?    In the segment IT Supply we are looking for an N-4 Manager for Network Delivery Management. This team will be newly build functional cross all Vattenfall countries. Therefore we are looking for a manager being based in one of the Vattenfall...

  • Portfolio Delivery Manager

    1 month ago

    Stockholm, Sweden Nordea Bank Full time

    Job ID: 27205    Are you a self-driven, top performer and committed professional with high integrity looking for new challenges? Then we have the perfect role for you! We are looking for a highly experienced Portfolio Delivery Manager to join the Change & Delivery Team in our CTO Organization. This is an opportunity for you to grow and be part of an...

  • Senior Project Manager

    1 month ago

    Stockholm, Sweden Nordea Bank Full time

    Job ID: 26883   Are you passionate about finance and IT, and want to take the next step in your career? We are currently looking for a motivated and experienced Project Manager to join our Credit Risk Service Domain team at Nordea. About this opportunity Meet the Credit Risk Service Domain team. We operating in the Credit and Collateral service...

  • Financial Project Managers

    2 months ago

    Stockholm, Sweden Belmont Lavan Ltd Full time

    Position: Financial Project ManagerLanguage: English – German - DanishRef: JR-38178Location: Stockholm, Gothenberg Sweden, Germany, United KindomDuration: 6 Months +Required skills: Project Management - Inventory Funding - Governance management - FS PartnershipCertified PMO - Process Mapping – Treasury - Stakeholder Management - Retail Insurance -Retail...

  • Technical Delivery Director

    7 months ago

    Stockholm, Sweden Epam Full time

    Description ABOUT THE ROLE Were looking for a highly technical, proactive and people-smart Delivery Director with expertise in the software services industry to join our team in Stockholm or Gothenburg. As a key member of our team, you will be responsible for managing complex transformation programs, projects, multiple workstreams and work with...

  • Service Delivery Manager

    7 months ago

    Stockholm, Sweden Iver Sverige Full time

    Vi på Iver växer och letar efter fler talanger som vill vara med på vår resa. Vi ger samma löfte till våra kollegor som till kunder. Löftet är att alltid vara "beside you", "behind you" och "before you". Vi kallar det för "The Iver way". Nu söker vi vår nästa Service Delivery Manager som vill bli en del av Iver och vårt team, och som vill vara...

  • Delivery Manager

    5 months ago

    Stockholm, Sweden Advania Full time

    I takt med att Advania växer behöver vi nu förstärka vårt leveransteam inom vårt affärsområde Real Estate. Här får du vara med på en spännande resa där du har all möjlighet att bidra i utvecklingen av vår tjänsteleverans till kund. Advania Real Estate är en tjänsteleverantör inom hållbara IT-lösningar för fastighets- och...

  • Service Delivery Manager ITIL

    3 months ago

    Stockholm, Sweden Infotree Global Solutions Full time

    Our job in the Service Integration team is to make sure all services perform according to our business needs and step in and take action when they don’t. By having control of the cohesive overview, operational/tactical awareness, and control of our support processes we are able to help Product Teams provide our customers a good online experience.Daily...

  • ITO & Cloud service delivery professional

    5 months ago

    Stockholm, Sweden 0105 DXC Technology Sverige AB Full time

    Job Description: Essential Job Functions: • Provide expert technical support in infrastructure services, responding to complex issues and inquiries. • Assist in the implementation of infrastructure projects and initiatives, executing assigned tasks. • Continuously monitor and troubleshoot infrastructure systems, ensuring optimal performance. •...

  • Senior Project Manager

    2 months ago

    Stockholm, Sweden Spotify Full time

    We are looking for an outstanding Senior Project Manager that will join our Global Design & Build team to help support our business and more specifically to build out our buildings and support our services. You will work with business functions to collect workplace requirements. Develop scope, schedule, and budget for assigned projects.The Global Workplace...

  • Electrical Project Manager

    3 months ago

    Stockholm, Sweden COWI Full time

    Would you like to contribute your expertise in electrical engineering to our exciting industrial and real estate projects? Do you have the ambition to lead others as an Electrical Project Manager towards a common goal – achieving high quality and efficiency in our projects? Additionally, do you have experience in electrical engineering design? Then this...

  • Project Manager

    4 months ago

    Stockholm, Sweden Sungrow - EMEA Full time

    Your missionManage the supply contract and ensuring compliance with the obligations derived from it (scope of works, delivery dates and budget) and customer satisfactionMain point of contact for the customer along the project, from the purchase order until the successful commissioning of the PV or ESS PlantCoordinate internally subcontracted companies, the...

  • Technical Field Service Manager

    1 month ago

    Stockholm, Sweden Philips Full time

    JOB DESCRIPTION Job Title Technical Field Service Manager (Servicechef, Patientövervakning) Job Description As a Technical Implementation Manager, you will be responsible for our installations, operational service deliveries for Hospital Monitoring System in Sweden. Another central part of the role is leading a team composed of Technical...

  • Energy Projects Manager, Infrastructure Energy Team

    6 months ago

    Stockholm, Sweden Amazon Data Services Sweden AB Full time

    Amazon Web Services is looking for a results-oriented individual to join the AWS Infrastructure Energy Team (IET). In this role, the candidate will own the end-to-end power scaling strategy for AWS's Data Centres across a number of countries within AWS’s Europe, Middle East and Africa (EMEA) footprint. The candidate will engage with power utilities in...

  • Delivery Manager

    4 months ago

    Stockholm, Sweden Trustly Full time

    Trustly is leading the human-centric payments revolution. To us, this means passionately building the most convenient, intelligent and responsible way of paying for things online. Whether it’s for shopping, paying subscriptions, funding trading accounts, booking airfare, playing online games and much more – we’re all about a better way to pay. At our...

  • Rail Industry Project Manager

    1 month ago

    Stockholm, Stockholm, Sweden Alstom Full time

    Project Manager Opportunity in StockholmWe are seeking a highly skilled Contract and Claims Manager to join our team in Stockholm, Sweden. As a key member of our project management team, you will play a critical role in ensuring the successful delivery of our rail projects.About the RoleThis is an exciting opportunity to join a leading company in the rail...

  • Project Manager

    3 months ago

    Stockholm, Sweden Belmont Lavan Ltd Full time

    JR-37243 - Swedish (Proficient) English (Proficient)Overview:Belmont Lavan Ltd is seeking an experienced Project Manager to lead various projects across our organization. This role involves overseeing project planning, execution, and delivery while ensuring that all objectives are met on time and within budget.Key Responsibilities: Develop and maintain...