CRM Product Owner

Are you a strategic thinker with a hands-on approach who loves turning complex needs into simple, scalable CRM solutions? At Telavox, we're building the future of how teams work, sell, and grow, and we need a CRM Product Owner who can take HubSpot (and its AI-powered future) to the next level.

As our CRM Product Owner, you'll act as the end-to-end owner of HubSpot CRM, ensuring it evolves alongside our business strategy and helps Sales, Marketing, and Customer Operations thrive.

If you're curious about emerging technologies, excited about AI-driven CRM features, and passionate about enabling growth through data and smart processes, this role is for you.

As a CRM Product Owner at Telavox, you'll drive the CRM strategy, from defining the roadmap to ensuring seamless adoption across teams. Your mission is to make HubSpot a growth engine, empowering commercial teams with actionable insights, automation, and scalable processes.

You'll partner with sales, marketing, and customer operations to translate business requirements into CRM solutions that drive impact. Beyond the roadmap, you'll ensure high data quality, govern integrations, and enable user adoption through training, feedback, and continuous improvement.

Your day-to-day work may include:

Defining and prioritizing the CRM roadmap, balancing quick wins with long-term scalability

Driving adoption of AI-driven CRM features like predictive analytics, automation, and advanced reporting

Partnering with cross-functional teams to turn business needs into system solutions

Ensuring data quality, security, and governance for reliable insights and compliance

Supporting teams with training, documentation, and feedback loops

This role is based at our new vibrant office, Gjuteriet, located in Västra Hamnen, Malmö.

You're analytical, curious, and proactive, someone who thrives where business meets technology. You love improving systems, exploring new tools, and bringing others along through collaboration and clear communication.

Key skills and experience:

5+ years of CRM management experience — HubSpot expertise is a big plus

Experience with CRM integrations, APIs, and AI-driven CRM features

Proven ability to lead commercial projects and work with cross-functional teams

Solid commercial understanding and ability to translate business needs into CRM strategies and technical solutions

Strong analytical and strategic thinking, you turn data into actionable insights

Proactive and independent, with a hands-on approach to problem-solving

Technical understanding of CRM systems and integrations.

Bachelor's or Master's degree in Business, Marketing, Computer Science, or similar (or equivalent experience).

Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect.

Today, we're a thriving company with 1.9 billion SEK in revenue and 500+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication.

We offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture.

At Telavox, we don't focus on fitting in; we focus on making room for everyone.

We're always on the lookout for great talent, so applications are reviewed continuously. If you're ready to be part of an innovative, AI-driven telecom company, apply today with your CV and cover letter in English. 

For any questions, feel free to reach out to Talent Acquisition Partner Ami Faraguna at ann-

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