Service Owner Productivity

Join PolyPeptide on our digital transformation journey
PolyPeptide is on an exciting growth trajectory – expanding globally, investing in new technologies, and continuously improving our digital workplace to support our people across six international sites. As a leading CDMO for peptide- and oligonucleotide-based active pharmaceutical ingredients, we contribute to the health of millions of patients worldwide.

To strengthen our global End User Enablement team, we are now looking for a Service Owner – Productivity to take ownership of our productivity platforms and help shape the future of collaboration and digital work at PolyPeptide.

Why join us?
In this role, you will have the opportunity to influence how employees across all sites collaborate, communicate, and work digitally. You will play a pivotal role in our cloud journey and contribute directly to building a modern, secure, and efficient digital workplace. You will join a committed, international IT organization where innovation, teamwork, and continuous improvement are core elements of our culture.

About The Role
As Service Owner – Productivity, you will take end-to-end responsibility for key productivity services including Microsoft 365, Power Platform, conference room technologies, and digital signage solutions. You will ensure that these platforms are reliable, compliant, and continuously optimized — and you will be hands-on in configuration, governance, and driving adoption.

You will collaborate closely with global IT teams, PMO, business stakeholders, and local IT specialists across all sites. The role reports to the Head of Cloud & End User Enablement and is based in Limhamn, Sweden.

You will:

• Own and manage the lifecycle of assigned productivity services
• Develop and maintain service roadmaps aligned with business needs
• Drive adoption and support digital ways of working across the organization
• Establish Power Platform as a formalized and governed service area
• Ensure compliance with internal standards (QMS, GMP, GAMP)
• Collaborate with cross-functional teams to support global sites, including India
• Lead and contribute to projects related to the digital workplace
• Provide third-line support and facilitate knowledge sharing

Your Profile
We are looking for a proactive and technically strong professional who thrives in a global environment and enjoys taking ownership.

You bring:

• 10+ years of relevant IT experience within service management or productivity platforms
• Deep knowledge of the Microsoft 365 ecosystem
• Experience with Power Platform and governance best practices
• Understanding of AV solutions and digital signage technologies
• Strong stakeholder management and communication skills
• Ability to translate complex IT concepts into business-friendly language
• Fluent English skills
• Experience in regulated environments (GxP/GMP) is a plus

Preferred certifications include Microsoft Enterprise Administrator Expert, Power Platform Functional Consultant, or ITIL Foundation.

About Us
PolyPeptide Group AG and its consolidated subsidiaries ("PolyPeptide") is a specialized Contract Development & Manufacturing Organization (CDMO) for peptide- and oligonucleotide-based active pharmaceutical ingredients. By supporting its customers mainly in pharma and biotech, it contributes to the health of millions of patients across the world. PolyPeptide serves a fast-growing market, offering products and services from pre-clinical through to commercial stages. Its broad portfolio reflects the opportunities in drug therapies across areas and with a large exposure to metabolic diseases, including GLP-1. Dating back to 1952, PolyPeptide today runs a global network of six GMP-certified facilities in Europe, the U.S. and India. PolyPeptide's shares (SIX: PPGN) are listed on SIX Swiss Exchange.

Our Values
Trust
: We build and maintain trust in all our relationships – both with each other and with our customers.

Innovation
: We are curious and driven by finding smart solutions to the challenges we face.

Excellence
: We always strive to deliver high quality and adapt to meet the needs of our customers.

Interested? Apply now
The position will remain open until December 13th, but we review applications on an ongoing basis. The role is based in Malmö, Sweden.

For more information, please contact Kristian Hagbyhn at For Swedish applicants, you are welcome to contact the Unionen at for support.