Sales Development Representative

An Amazing Career Opportunity for a Sales Development Representative

Location: Austin, TX

Job ID: 43393

The Sales Development Representative is responsible for qualifying new leads and generating of new opportunities for Biometrics and Access-IS business segments and supporting regional sales teams.

Who are we?

HID powers the trusted identities of the world's people, places, and things, allowing people to transact safely, work productively and travel freely.

We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. Check us out here: and

Biometric Identity Technologies BIO:

At the Biometric Identity Technologies Business Area, within HID, we aim to create a safer world with biometric solutions that enhance everyday life, ensuring trust and reliability in every interaction. As a trusted biometric leader, we seamlessly and ethically protect people, places, and things, where we create a secure and equitable environment where everyone's data is protected and their privacy respected.

Driven by years of innovation, we offer a broad range of biometric identity technologies for transactions requiring irrefutable proof of identity, such as customer onboarding, fraud prevention, loss prevention, seamless travel, forensic investigation, background checks, border security, and government benefit issuance. We provide peace of mind to a great array of organizations and industries who know that they are getting the highest level of safety and security through trusted identity.

As our Sales Development Representative, you'll support HID's success by:

• Following up on inbound marketing leads and identifying qualified opportunities providing appropriate levels of information at the right time for interested prospects
• Ensuring successful follow through of sales cycle by maintaining accurate activity and lead qualification information in CRM application
• Being responsible for educating and developing prospects leading to hand-off to RSM
• Creating target prospects lists and penetrating key accounts
• Calling into prospects generated by variety of outside resources
• Identifying key players, researching and obtaining business requirements
• Driving attendance for webinars and live seminars, and setting meetings for conferences
• Nurturing new marketing leads by educating and developing prospects until they are ready to speak with a field sales rep
• Collaborating with sales and marketing team members on strategic sales approach
• Setting appointments/meetings for field sales representatives
• Logging all sales activity in Salesforce
• Reviewing and understanding material that was consumed by prospects to ensure that outreach is relative
• Watching for and viewing daily tender updates, and aligning with appropriate internal contacts
• Researching and recommending regional events that will increase the number of prospects

Your Experience and Background include:

• Associates degree or equivalent training and experience of working within a busy sales development environment
• Minimum 2 years' experience in tele-sales, inside sales, or sales assistant and a demonstrated ability to understand and achieve stretch targets
• Effective up-to-date telecommunications and written communication skills
• Experience of working on projects and evidence of delivering to deadlines
• Proven record of supporting sales to meet or exceed pipeline and revenue targets
• Strong interpersonal skills; ability to work well with other team members, customers, sales, etc.
• An outgoing team player and an excellent communicator
• Proactive and able to get things done in a timely manner
• Project management skills and the ability to balance multiple priorities
• High self-motivation with a sense of urgency
• Ability to travel as required
• Proficient in MS Office applications, such as Word, Excel, PowerPoint, etc.
• Familiar with operating systems, such as Windows, etc.
• Proficiency in – additional experience in Oracle
• Ability to read and interpret technical journals, specifications, international technical standards, etc.
• Additional language proficiency

What we can offer you:

• Competitive salary and rewards package

• Competitive benefits and annual leave offering, allowing for work-life balance

• A vibrant, welcoming & inclusive culture

• Extensive career development opportunities and resources to maximize your potential
• To be a part of a global organization that is pioneering the hardware, software and services that allow people to confidently navigate the physical and digital worlds

Why apply?

• Empowerment: You'll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don't need to check all the boxes. If you have most of the skills and experience, we want you to apply.
• Innovation: You embrace challenges and want to drive change. We are open to ideas, including flexible work arrangements, job sharing or part-time job seekers.
• Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted.

HID does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. We are not responsible for any fees related to unsolicited resumes.

HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer, we welcome applications from individuals of all backgrounds, experiences, and perspectives. We evaluate applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic. Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves, fostering an environment of mutual respect and inclusivity. If you have a disability and require assistance or accommodation to participate in the application process or to perform essential job functions, please contact accommodations-

We make it easier for people to get where they want to go

On an average day, think of how many times you tap, twist, tag, push or swipe to get access, find information, connect with others or track something. HID technology is behind billions of interactions, in more than 100 countries. We help you create a verified, trusted identity that can get you where you need to go – without having to think about it.

When you join our HID team, you'll also be part of the ASSA ABLOY Group, the global leader in access solutions. You'll have 63,000 colleagues in more than 70 different countries. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it's important to us to have diverse, inclusive teams, and we value different perspectives and experiences.