Customer Engagement Lead Osteoporosis Sweden
2 weeks ago
Make your mark for patients
We are looking for a Customer Engagement Lead Osteoporosis for Sweden who has a passion for improving patient health outcomes, driving to build strong and lasting relationships, to come join our Nordic Immunology team.
About the role
As Customer Engagement Lead Osteoporosis, you drive the development and implementation of post-fracture care strategies within the Swedish healthcare system. You ensure that patients with fragility fractures receive optimal diagnosis, treatment, and follow-up, strengthening collaboration between clinics, hospitals, and national networks. The role is primarily field based (~70%) and has significant influence on patient pathways and health policy.
Who you will work with:
Externally you will build partnerships and long-term relationships to key stakeholders. Internally you liaise with the Integrated Solution Team, cross functional team, and other internal stakeholders. And you report to the Osteo lead Nordics
What will you do:
- Develop and implement solutions that improve patient flow and treatment outcomes.
- Help improve Fracture Liaison Services (FLS) and coordinate patient pathways.
- Build and maintain strong partnerships with external and internal stakeholders.
- Ensure compliance and quality in all initiatives.
- Identify areas with high fragility fracture burden and develop and execute post-fracture care strategies
- Build and maintain partnerships with key stakeholders
- Develop projects to enhance osteoporosis care
- Optimization of national and regional payer guidelines
- Focus on network development, community plans, performance monitoring, and educational initiatives
Interested? For this position you'll need the following education, experience and skills:
- Bachelor's degree required; master's preferred, with least 5 years' experience in healthcare, e.g. sales, marketing, market access, or medical fieldwork
- Knowledge of the osteoporosis ecosystem and therapeutic area
- In-depth knowledge of the Swedish healthcare system and policy
- Experience with working in multidisciplinary teams and (cross-functional project leadership) project management
- Strong experience in stakeholder engagement
- Fluency in Swedish and English
- Digital competence and experience with data analysis
- Ability to develop impactful solutions aligned with ecosystem drivers
Deadline for applications: 21th of November
Are you ready to 'go beyond' to create value and make your mark for patients? If this sounds like you, then we would love to hear from you
About us
UCB is a global biopharmaceutical company, focusing on neurology and immunology. We are over 9.000 people in all four corners of the globe, inspired by patients and driven by science.
Why work with us?
At UCB, we don't just complete tasks, we create value. We aren't afraid to push forward, collaborate, and innovate to make our mark for patients. We have a caring, supportive culture where everyone feels included, respected, and has equal opportunities to do their best work. We 'go beyond' to create value for our patients, and always with a human focus, whether that's on our patients, our employees, or our planet. Working for us, you will discover a place where you can grow, and have the freedom to carve your own career path to achieve your full potential.
At UCB, we've embraced a hybrid-first approach to work, bringing teams together in local hubs to foster collaborative curiosity. Unless expressly stated in the description or precluded by the nature of the position, roles are hybrid with 40% of your time spent in the office.
UCB is an equal opportunity employer. All employment decisions will be made without regard to any characteristic protected by applicable laws.
Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on EMEA- Please note should your enquiry not relate to adjustments; we will not be able to support you through this channel.
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