Inside Sales, Customer Service Representative

ABOUT THE BRAND:

Callaway Golf is the leading manufacturer of premium golf clubs, balls, performance gear and accessories worldwide.  Through an unwavering commitment to innovation, we push the limits of performance and create demonstrably superior products designed to make every golfer a better golfer.

Our company is a blend of experience and diverse backgrounds, and together we look to move the game forward, and we want top-notch people to join us in that mission

By joining Callaway Golf, you also join part of the portfolio of brands within Topgolf Callaway Brands, an unrivaled tech-enabled Modern Golf and active lifestyle company delivering leading golf equipment, apparel, and entertainment, with a portfolio of global brands including Topgolf, Callaway Golf, TravisMathew, Toptracer, Odyssey, OGIO, and World Golf Tour ("WGT"). "Modern Golf" is the dynamic and inclusive ecosystem that includes both on-course and off-course golf. For more information, please visit 

Inside Sales, Customer Service Representative & Fitting Technician – Sweden

Callaway Golf Europe is excited to offer a fantastic opportunity to join our team as an Inside Sales, Customer Service Representative & Fitting Technician.

Work Arrangement: This is a hybrid role covering the central region of Sweden. You will need to hold a valid driving licence and be located within the territory or willing to relocate.

The Inside Sales, Customer Service Representative & Fitting Technician will join us on a full time, permanent basis and in return you will receive a competitive base salary depending on experience.

About the Role

In this unique dual role, you will split your time 50% as a Fitting Technician and 50% as an Inside Sales & Customer Service Representative. You will be an important first point of contact for our customers, delivering outstanding service through expert product fitting, technical support, and responsive communication.

As part of the Inside Sales & Customer Service team, you will handle inbound calls and emails, resolve queries efficiently, process orders, support account management activity, and contribute to the overall success of the department. As a Fitting Technician, you will conduct pre-booked fitting days, and proactively book additional ones, ensuring every event delivers a premium, consumer-focused experience that showcases Callaway's product performance.

With exceptional organisation, professionalism, and brand representation, you will take pride in ensuring every interaction reflects the high standards of Callaway Golf.

About You

As the Inside Sales, Customer Service Representative & Fitting Technician you need to be a proactive, customer-focused individual with exceptional communication skills and a passion for delivering high-quality service. Comfortable interacting with both retailers and consumers, you are confident, patient, and able to guide customers through technical and product-related enquiries.

You take ownership of your workload, enjoy planning and delivering high-quality fitting experiences, and thrive in a role balancing office responsibilities with hands-on field work. A strong interest in golf and product performance is essential.

Required:

• Strong customer service and communication skills
• Ability to manage inbound and outbound queries via phone and email
• Confident problem-solver with technical aptitude
• Strong organisational skills and attention to detail
• Ability to plan, execute, and deliver high-quality fitting events
• Intermediate proficiency in MS Office (Excel, Word, Outlook)
• Full driving licence
• Ability to build and maintain customer relationships

Desirable:

• Experience in golf retail, fitting, or sporting goods
• Knowledge of fitting technologies or launch monitor systems

If you are passionate about delivering exceptional service, enjoy blending technical product fitting with customer support, and thrive in a dynamic and varied role, we'd love to hear from you.

Apply now to be considered for the Inside Sales, Customer Service Representative & Fitting Technician position.

Topgolf Callaway Brands is committed to monitoring and maintaining equal opportunities and welcomes applications from all sections of the community.

AGENCY ASSISTANCE IS NOT REQUIRED AT THIS TIME.

About us:

Callaway Golf is the leading manufacturer of premium golf clubs, balls, performance gear and accessories worldwide. Through an unwavering commitment to innovation, we push the limits of performance and create demonstrably superior products designed to make every golfer a better golfer.

Our company is a blend of experience and diverse backgrounds, and together we look to move the game forward, and we want top-notch people to join us in that mission

By joining Callaway Golf, you also join part of the portfolio of brands within Topgolf Callaway Brands, an unrivalled tech-enabled Modern Golf and active lifestyle company delivering leading golf equipment, apparel, and entertainment, with a portfolio of global brands including Topgolf, Callaway Golf, TravisMathew, Toptracer, Odyssey, OGIO, and World Golf Tour ("WGT").

DE&I and EEOC:

Inclusion & Diversity: As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, supporting them to bring their authentic selves to work every day.

If your experience is close to what we're looking for, please consider applying. Experience comes in many forms, skills are transferable, and passion goes a long way. We know that diverse backgrounds and experiences make for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply. We look forward to learning more about you.

ARE YOU READY TO MAKE THE TURN? APPLY TODAY