Customer Service Representative

2 days ago

Hovaas Vaestra Goetaland Sweden Fortive Full time 30,000 - 40,000 per year
Description

Join us for an exciting and dynamic role in the field of radiation safety products

Our customers are professionals in the nuclear and medical sectors, primarily based in Sweden and Norway.

As a Customer Support Representative, you will be the first point of contact for our customers, providing technical support and assistance primarily via email, and occasionally by phone. Your responsibilities will include handling customer inquiries, updating and managing customer data, and resolving issues with accuracy and efficiency.

Our mission is to deliver exceptional customer care and go the extra mile to ensure every customer's satisfaction.

You will be comfortable with phone conversations and crafting personalized responses to customer requests, acting as a trusted advisor and contributing to long-term customer relationships.

What you can expect:

  • Be part of a small, collaborative team within an international company.
  • Work closely with a full-time Customer Service Representative and an Inside Sales colleague based in Hovås, as well as a backup Customer Service colleague in France.
  • Report to the EMEA Customer Service Manager (based in France) and interact regularly with colleagues in Production, Sales, Finance, Technical Support, and IT (in English).

Position Details:

  • Part-time (approximately 50% of a full-time schedule)
  • Preferred Availability: Morning shifts to ensure timely support and meet contractual commitments with key customers.
  • Opportunities to participate in team activities such as padel and corporate events with the FHS Hovås team.

Responsibilities:

  • Support customers with product and service questions via email and telephone calls
  • Open new customer accounts and update existing accounts
  • Enter orders
  • Initiate corrective action, when necessary, to resolve complex customer requests or needs
  • Provide assistance and guidance on customer web-portal
  • Handle credits and various invoice questions
  • Answer shipping questions and other logistics assistance
  • Process master data and client lists accurately

Qualifications and skills:

  • Excellent customer service skills
  • Strong oral and written communication skills
  • Experience with multiple IT platforms, proficiency with Email, Excel, Word
  • Ability to deal with data that is of a sensitive and confidential nature
  • Attention to detail
  • Ability to multi-task, prioritize, and manage time effectively
  • Effective decision-making skills coupled with the ability to problem solve
  • Ability to track errors and escalate to other departments
  • Fluent in Swedish and English
  • Ability to work independently
  • Results driven

  • Inside Sales, Customer Service Representative

    3 days ago

    CG - Remote - Sweden Callaway Golf Full time 40,000 - 80,000 per year

    ABOUT THE BRAND:Callaway Golf is the leading manufacturer of premium golf clubs, balls, performance gear and accessories worldwide.  Through an unwavering commitment to innovation, we push the limits of performance and create demonstrably superior products designed to make every golfer a better golfer.Our company is a blend of experience and diverse...

  • Tour representative education

    15 hours ago

    Sweden Apollo Destination Full time 250,000 - 300,000 per year

    Applications are considered on a rolling basis SwedenJob DescriptionTour representative education 2026Are you dreaming of becoming a tour representative? Ever imagined waking up to a new workday in a place where the sun always shines? Now is your chance to turn that dream into reality Apply for our tour representative education at the Apollo Sports hotel...

  • Sales Development Representative

    2 days ago

    Sweden WALT Labs Full time 450,000 - 600,000 per year

    Role Summary:The Sales Development Representative (SDR) - Nordic is responsible for generating new business opportunities by identifying, engaging, and qualifying potential clients. This role serves as the initial point of contact for prospective customers and is crucial for building a healthy sales pipeline for the Field Sales team. The SDR will leverage...

  • Customer Service

    16 hours ago

    Birger Jarlsgatan Stockholm, Sweden Blugiallo Full time 40,000 - 60,000 per year

    Customer Service & E-Commerce Sales Associate (Full-Time, On-Site)Location: Head Office, Birger Jarlsgatan 2, StockholmAbout BLUGIALLOBLUGIALLO is a design focused custom made tailoring brand, bringing excellence in both product and service to our customers. We believe in the power of a sustainable and individual approach to clothing and cater globally to...

  • Field Sales Representative

    3 days ago

    Sweden WALT Labs Full time 400,000 - 800,000 per year

    The Field Sales Representative (FSR) - Nordic will play a crucial role in driving the growth of WALT Labs by identifying and closing new business opportunities, building and maintaining client relationships, and promoting our cutting-edge solutions. The FSR will be responsible for managing the entire sales cycle within their assigned territory, achieving...

  • Senior Inside Sales Representative – New Customer Acquisition

    14 hours ago

    Sweden Akamai Full time 900,000 - 1,200,000 per year

    DescriptionDo you love selling high value innovative solutions?Are you passionate about cutting-edge technology and winning new customers?Join Akamai's Nordic Sales TeamOur Nordic Sales Team is a dynamic, high-performing group delivering Akamai's industry-leading cloud and security solutions to customers across Sweden, Denmark, Norway, Finland, and Iceland....

  • Customer - Food Service Overnight

    2 weeks ago

    Sweden Kwik Trip Full time 33,280 - 42,880 per year

    Location: Kwik Star SE 10th St Madison, SD Requisition: 216749Pay Range: $16.00 to $20.54 Shift: OvernightsActual pay will be based on various factors, such as a candidate's qualifications, skills, competencies, proficiency for the role, and internal equity. In addition to base pay, Kwik Trip gives 40% of pre-tax profits back to our coworkers with...

  • Customer - Food Service Overnight

    15 hours ago

    Sweden Kwik Trip Full time $33,280 - $42,880 per year

    Location: Kwik Star Tallahassee Ave SE Orange City, IA Requisition: 217030Pay Range: $16.00 to $20.54 Shift: OvernightsActual pay will be based on various factors, such as a candidate's qualifications, skills, competencies, proficiency for the role, and internal equity. In addition to base pay, Kwik Trip gives 40% of pre-tax profits back to our coworkers...

  • Retail Customer Service Cashier

    15 hours ago

    Sweden Love's Travel Stops and Country Stores Full time 250,000 - 400,000 per year

    Req ID: 466194Address: 3204 SE County Rd. 255 Lee, FL, 32059Benefits:* Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) – 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay * Career Development * Hiring ImmediatelyWelcome to Love'sAt Love's, our...

  • Retail Customer Service Cashier

    15 hours ago

    Sweden Love's Travel Stops and Country Stores Full time 250,000 - 400,000 per year

    Req ID: 466203Address: 150 Old Allatoona Rd SE Emerson, GA, 30121Benefits:* Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) – 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay * Career Development * Hiring ImmediatelyWelcome to Love'sAt Love's, our...