Copilot Solution Engineer

Overview
Join a team of highly engaged Solution Engineer to help our most valuable customers and our Sales Specialist to navigate the AI Workforce transformation in a productive and secure way. Our ambition is to truly partner with our customers for long-term success, always finding new ways for them to achieve more through the possibilities of technology.

Our purpose is to empower organizations to transform the way they work by harnessing the full potential of artificial intelligence. We guide customers through the evolving digital landscape, enabling them to unlock new opportunities, enhance productivity, and deliver exceptional employee and customer experiences.

As a
Solution Engineer in the AI Business Solutions – Copilot team,
you will lead technical engagements that drive AI transformation for enterprise customers. Your mission is to win technical decisions and accelerate adoption of Microsoft 365 Copilot, Copilot Chat, Copilot Studio & Agents, and related solutions by delivering compelling demos, envisioning sessions, and scalable architectures.

This role is pivotal in shaping the future of work by enabling customers to realize the full potential of AI-powered productivity. You will collaborate closely with sales, customer success, engineering, and partner teams to remove technical blockers, generate pipeline, and ensure seamless handoffs for deployment and adoption.

Your passion for learning, high emotional intelligence, executive presence, presentation and technical skills will help you succeed in this role.

Ready to make an impact. Apply now and help our customer pivot in the AI Era.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Collaborate with account team and act as a advisor for Copilot and Agent towards customers.
• Understand and discuss value related to customer business and processes.
• Assist in gathering customer requirements and documenting technical needs.
• Participate in technical close plan creation and maintain CRM hygiene under guidance.
• Build skills in envisioning, architecture, and compliance.
• Complete foundational certifications within technical offerings and consultative selling.
• Contribute to team learning by sharing observations and asking questions during debriefs.

Qualifications
Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field AND a few years of experience in technical pre-sales, technical consulting, or customer-facing roles OR Master's degree in Computer Science, Information Technology, or a related field AND a couple of years of experience in technical pre-sales, technical consulting, or customer-facing roles OR equivalent experience
• A few years of hands-on experience with Microsoft 365, Teams, Power Platform, and AI productivity tools (or equivalent)

Preferred Qualifications

• Strong communication and collaboration skills; eager to learn from team members
• Working toward certifications such as L200 Consultative Selling
• Fluency in Swedish and English
• Demonstrated curiosity and a growth mindset, with a willingness to take on stretch assignments

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about
requesting accommodations.