Hospitality Team Lead

15 hours ago


Stockholm, Stockholm, Sweden CBRE GWS Sweden AB Full time
Role Overview
We are looking for a highly skilled Hospitality Team Lead to join our team in Kista. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and developing processes to drive service excellence.

Main Responsibilities
- Oversee the day-to-day operations of our front office, ensuring seamless interactions with guests
- Develop and implement strategies to enhance reception services and improve overall customer satisfaction
- Collaborate with stakeholders to establish standards and procedures for service delivery
- Supervise a team of 3-5 direct reports, providing guidance and coaching to ensure success

Requirements
- Minimum 3-7 years of experience in hospitality or corporate events management
- Strong leadership skills, with a proven track record of driving team performance and growth
- Excellent communication and interpersonal skills, with ability to build lasting relationships with clients and colleagues
- Proficiency in Swedish and English, with additional languages a plus
- Experience with MS Office and computer-based systems preferred

What We Offer
CBRE GWS Sweden AB provides a dynamic work environment, competitive salary, and opportunities for professional development.

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