Technical Support Specialist
1 day ago
The successful candidate will provide exceptional technical support to customers via phone, email, and chat, ensuring timely resolution of issues and high customer satisfaction.
Key responsibilities include:
- Responding to customer inquiries and resolving technical issues in a professional and courteous manner.
- Collaborating with internal teams to ensure seamless communication and issue resolution.
- Staying up-to-date with cutting-edge technology and industry trends to provide expert guidance to customers.
Requirements:
- Bachelor's degree in Computer Science or related field.
- Excellent English language skills (C1 level for both spoken and written).
- Minimum 2 years of experience in customer support or related field.
Additional benefits include:
- A fixed schedule from Monday to Friday, 10 AM-6 PM CET.
- Opportunity to work fully remotely.
- Inclusive international environment.
- Paid intensive training and probation.
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