Technical Support Specialist

1 day ago


Gothenburg, Västra Götaland, Sweden SupportYourApp Full time
About the Job

The successful candidate will provide exceptional technical support to customers via phone, email, and chat, ensuring timely resolution of issues and high customer satisfaction.

Key responsibilities include:

  • Responding to customer inquiries and resolving technical issues in a professional and courteous manner.
  • Collaborating with internal teams to ensure seamless communication and issue resolution.
  • Staying up-to-date with cutting-edge technology and industry trends to provide expert guidance to customers.

Requirements:

  • Bachelor's degree in Computer Science or related field.
  • Excellent English language skills (C1 level for both spoken and written).
  • Minimum 2 years of experience in customer support or related field.

Additional benefits include:

  • A fixed schedule from Monday to Friday, 10 AM-6 PM CET.
  • Opportunity to work fully remotely.
  • Inclusive international environment.
  • Paid intensive training and probation.


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