Technical Support Specialist

3 weeks ago

Gothenburg, Västra Götaland, Sweden SupportYourApp Full time
Support Your App is a leading provider of technical, customer support, and CX services for tech companies worldwide. As a Customer Support Consultant, you will be part of our global team, working with clients from over 30 countries and speaking over 60 languages.

We are looking for an exceptional individual to join our team as a Customer Support Consultant. In this role, you will provide exceptional customer and technical support via calls, emails, and chats, build positive and long-lasting relationships with customers, meet team KPIs, stay up-to-date with cutting-edge technology, and maintain working knowledge of our client's products and services.

The ideal candidate will have excellent German (C1 for both spoken and written) and English B2 language skills, experience in customer support, and a proactive approach to work. Knowledge of golf rules and golf equipment, as well as experience with CRM systems, are considered a great plus.

In return for your hard work and dedication, we offer a competitive salary of $45,000 per year, a fixed schedule from Monday to Friday, 10 AM–6 PM, CET, the opportunity to work fully remotely, and inclusive international environment. You will also receive paid intensive training and probation, work-life balance, responsive management interested in your growth and long-lasting cooperation, and greenhouse conditions for self-development.

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience. We welcome people with various backgrounds and experiences. If you are passionate about providing exceptional customer support and thrive in a multicultural and multilingual environment, apply today

Estimated annual salary: $45,000

About Us
SupportYourApp is a multinational company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.

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