Energy Advisor

6 days ago

Västerås, Västmanland, Sweden TN Sweden Full time
Job Title: Vattenfall Energy Advisor

We are seeking a highly motivated and fluent Finnish speaker to join our team at Vattenfall, Northern Europe's leading energy company with over 100 years of experience.

The successful candidate will play a key role in enabling fossil-free living by driving the transition to a sustainable energy system through renewable production initiatives and climate-smart energy solutions.

Key Responsibilities:
  • Act as the primary point of contact for customer requests, representing Vattenfall's expertise in renewable energy solutions.
  • Respond to inquiries about our client's new and existing services and solutions in a professional and timely manner.
  • Handle inbound calls and emails from customers, focusing on promoting Vattenfall's electricity solutions.
  • Assist customers with their electricity contracts and invoices.
  • Provide exceptional customer service to ensure every customer becomes a happy customer.
Requirements:
  • Fluency in Finnish.
  • Very good use of English – both in written and spoken language.
  • Previous experience in a customer support role is an advantage.
  • A keen interest in fossil-free energy sources is considered an asset.
  • Exceptional communication & soft skills, as well as a problem-solving mentality.
  • Tech savviness & learning agility.
  • A positive and adventurous attitude.
  • A willingness to learn and absorb new knowledge and experiences.
What We Offer:
  • Full relocation support, including flights and accommodation assistance.
  • Competitive monthly salary, plus two extra salaries per year.
  • Refer-A-Friend scheme, offering great bonuses for successful referrals.
  • Health care benefits and various discounts.
  • Comprehensive training provided by certified instructors.
  • Professional growth & development opportunities.
  • Special events and community & social responsibility initiatives.
  • Free online Greek language courses.
  • State-of-the-art premises, providing a great working environment with relaxing break areas.
  • A diverse and inclusive work environment, fostering equal opportunities for all employees.

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