
Vattenfall Customer Support Specialist
6 days ago
We are looking for a Finnish-speaking expert to join our team of energy advisors at Vattenfall. As a key member of our team, you will play a crucial role in promoting our renewable energy solutions and enabling fossil-free living.
Responsibilities:- Represent Vattenfall's expertise in renewable energy solutions to customers.
- Respond to customer inquiries about our services and solutions.
- Handle customer interactions, including calls and emails, to promote Vattenfall's electricity solutions.
- Assist customers with their electricity contracts and invoices.
- Deliver exceptional customer service to ensure customer satisfaction.
- Fluent Finnish language skills.
- Excellent English language skills (written and spoken).
- Previous experience in a customer support role is an advantage.
- A keen interest in fossil-free energy sources is considered an asset.
- Strong communication and problem-solving skills.
- Tech-savvy and able to learn quickly.
- A positive and adventurous attitude.
- A willingness to learn and absorb new knowledge and experiences.
- Relocation support, including flights and accommodation assistance.
- Competitive salary package, including bonus opportunities.
- Healthcare benefits and various discounts.
- Training and development opportunities.
- Inclusive work environment with equal opportunities.
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