Customer Support Expert

3 days ago


Västerås, Västmanland, Sweden Hitachi Energy, Västerås Full time

**Hitachi Energy, Västerås: A World of Opportunity**

We are seeking a talented individual to join our team as an After Sales Services specialist. In this role, you will be responsible for reviewing and approving quotations and responses to customers, ensuring that they meet our high standards of quality and service.

**Your Key Responsibilities Will Include:**

  • Collaborating with our sales team to develop strategic plans and identify new opportunities for growth.
  • Reviewing and approving quotations and responses to customers, ensuring that they meet our established routines and guidelines.
  • Providing exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.

**The Ideal Candidate Will Possess:**

  • A relevant degree and experience in sales, marketing, or production.
  • Strong knowledge of after-sales quotation and order processes, as well as an understanding of electric power plants.
  • Experience with tools like SAP Reiwa, Powershop, Pricing Configurator, SFDC, or any relevant configure-quotation-pricing tools.
  • Excellent problem-solving skills and ability to think independently.

**We Offer:**

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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