Technical Upgrade Manager
4 days ago
Cytiva is seeking an experienced Technical Upgrade Manager to join our Customer Support team in Sweden. As a key member of our multifunction department, you will play a pivotal role in delivering exceptional customer experiences by leading service upgrade projects from start to finish.
About the Job
This critical position involves coordinating service upgrade projects, managing minor upgrades, and overseeing the upgrade backlog. You will work closely with cross-functional teams, ensuring timely delivery of projects while maintaining open communication with customers and internal stakeholders. Your technical expertise and project coordination skills will be crucial in driving project success and meeting customer needs.
Key Responsibilities
- Plan and execute service upgrade projects, including resource allocation and project tracking
- Manage minor upgrade projects, ensuring smooth execution and quality control
- Coordinate with suppliers and external partners to obtain necessary materials and pricing information
- Collaborate with manufacturing teams to align resources for successful upgrade delivery
- Maintain accurate documentation and communicate regularly with key stakeholders and end-users
Requirements
- 5-10 years of experience in project coordination, preferably in electrical or automation design
- Strong technical knowledge and understanding (hardware/software)
- Excellent communication skills in Swedish and English (oral and written)
- Proficient in Microsoft Office applications
- Bachelor's degree in Science/Engineering or equivalent
Benefits and Opportunities
At Cytiva, we offer a comprehensive benefits package that includes competitive salaries, opportunities for growth and development, and a supportive work environment. Join our team and contribute to improving human health through innovative solutions.
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