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Customer Service Representative for American Express

2 months ago


Stockholm, Stockholm, Sweden Nordic Retail Group Full time
About the Role

Nordic Retail Group is seeking a highly skilled Customer Care Agent to join our team and represent American Express in Sweden. As a Customer Care Agent, you will be responsible for handling existing business partners of American Express in Sweden, ensuring high-quality service and support.

Key Responsibilities
  • Manage and maintain relationships with existing business partners in Sweden.
  • Provide exceptional customer service and support to business partners.
  • Coordinate and execute marketing activities and projects.
  • Ensure timely and accurate processing of customer inquiries and issues.
  • Collaborate with internal teams to achieve business objectives.
Requirements
  • 1-2 years of experience in customer service or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Proficiency in Microsoft Office, particularly Excel and PowerPoint.
  • High school diploma or equivalent.
What We Offer
  • A dynamic and supportive work environment.
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.