Customer Service Representative

2 months ago


Stockholm, Stockholm, Sweden Roswi Full time

About the Job

Roswi is a wholesale and import company of high-quality products in the kitchen, sports, leisure, and outdoor industries. We offer a unique opportunity to work with some of the world's top brands under one roof. Our products are not only visually appealing but also meet the highest standards of functionality. We carefully select and test each product to ensure it meets our high standards. Some of the well-known brands we represent include SCARPA, Darn Tough, Big Agnes, Maglite, Biolite, and Cabeau, among others.

About the Role

We are looking for a Customer Service/Sales Assistant to join our team in our new office in Danderyd. If you enjoy cooking and the outdoors and are passionate about providing excellent customer service, this could be the perfect opportunity for you.

Key Responsibilities

  • Provide customer support via phone and email
  • Assist customers with navigating our webshop
  • Create quotes and process sales orders
  • Participate in trade shows and other events

Requirements

  • Previous experience in sales and/or customer service
  • Excellent communication and administrative skills
  • Proficiency in Office software
  • Fluency in Swedish and English
  • Bonus: experience with Dynamics NAV and Dynamics CRM

Working Conditions

  • Full-time position, 8:00-16:30
  • Office in Danderyd or remote work when needed
  • Free meals and snacks
  • Pension plan


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